Venturing into a post-pandemic marketplace, there is an imperative to recapture revenue and elevate the guest experience to meet new consumer demands. Achieving such goals requires a greater embrace of technology to rapidly offer high-demand products and services, improve operations, and make work simpler and more rewarding for short-handed staff. Join this session to learn about the four major trends shaping hospitality – and discover how technology can actually enhance “the human touch” to deliver exceptional service.