Catch Up – Technology Opportunities for Travel and Tourism in a Post-Viral World

Catch Up – Technology Opportunities for Travel and Tourism in a Post-Viral World


Robert Gray
Chief Technology Officer, Topflight Travel Group

Robert Gray is the Chief Technology Officer of Topflight Travel Group, one of the UK and Irelands leading privately-owned travel companies with brands that include Topflight Holidays, Topflight for Schools,, Ski Beat and Ski McNeill. He is responsible for establishing the company’s technical vision, leading all aspects of the company’s technology development to support the growing, changing needs of the business and driving innovation in the company though the use of technology.

Jean Noel Lau Keng Lun,
Vice President Product Management, Accor

Jean Noel Lau Keng Lun has made his career about shipping the right product, for the right market, at the right price with the right message. Currently, Jean Noel is Vice President of Digital, in Accor, a world leader of Hospitality. Prior, Jean Noel held global positions in Product Management and Product Marketing in industry-leading companies such as Amadeus IT Group and Expedia Group.

Joel Brandon-Bravo
Vice President of Travel and Digital Solutions, TransPerfect

Joel Brandon-Bravo has over 20 years’ experience in the online travel industry, beginning at startup Whatsonwhen in 1999, which was purchased by Wiley in 2007. From there Joel launched Frommer’s Unlimited to the EMEA/APAC market which was purchased by Google. In 2009 Joel joined Travelzoo as UK Managing Director, the leading provider of travel and entertainment deals. Under his stewardship, the UK business trebled in size and grew it’s membership from 1.5M to over 5M, winning ‘Best Travel Deals Provider’ for 7 successive years. In 2018 he was appointed as Vice President of Travel Solutions for TransPerfect, the world’s largest provider of language services and technology solutions for global business.

Paul Richer
Senior Partner, Genesys Digital Transformation

Paul is Senior Partner of the world’s leading independent travel technology consultancy, Genesys Digital Transformation.  Paul founded the consultancy 25 years ago and during that time, Genesys has helped many travel companies select and implement new technology. 

Clients range from some of the smallest travel businesses to the largest, market leading, global players. All benefiting from Genesys’ unrivalled experience, expertise and in-depth knowledge of the travel industry’s strategies, technology and business processes.

Paul’s consultancy work includes assisting clients with the purchase of new travel systems, project management of new systems implementation, board-level advice on profitable strategies for the digital world, due diligence for acquisitions and mergers, website and technology audits.