Video content key to engaging Gen Z travellers, say experts at ATM 2024

Video content key to engaging Gen Z travellers, say experts at ATM 2024
  • Brief yet powerful video content, such as that shared on platforms such as TikTok, is shown to significantly influence travel decisions
  • Mobile and community-led search platforms have eliminated major barriers to travel that once hindered the pre-booking journey
  • Leading expert from TikTok MENA shared the latest insights for Gen Z travellers during a panel discussion at the ATM 2024 Future Stage at Dubai World Trade Centre (DWTC)

Dubai, United Arab Emirates, 8 May 2024:   

In an enlightening session on “How To Build Influence with Gen Z in Just 30 Seconds”, Marc-Antoine Simon, Industry Manager, Travel and Tourism – MENA, TikTok, shared insights on the latest trends in community-led marketing, demonstrating how brief yet powerful content can significantly influence travel decisions.

According to research commissioned by Exodus Travels in 2023, only 45% of vacations lived up to or exceeded the perfect picture they had imagined. On average, travellers search through 38 different travel sites to figure out where to go, how to get there and where to book, with 58% admitting to abandoning a booking because the process has been too stressful.

“Travel is one of the most sought-after pursuits in people’s lives, so much so that they would sacrifice just about anything to get away. Unfortunately, the high likelihood of a trip leading to unwanted disappointment is why, ahead of a trip, people go the extra mile to ensure that the reward is maximised and the risk is neutralised,” he explained.

Simon explained that today, this desire to take control of the search experience sees travellers swapping keywords for human words, queries for communities and information for immersion. This allows them to discover, on their terms, and transform a daunting endeavour into an enjoyable journey, proving that travel is at the cusp of a new search era fuelled by people.

“Travellers need a search platform that offers fast results with visual content that is mobile and community-led. By creating their own platform, they have eliminated major barriers to travel that once hindered the pre-booking journey, and these communities are making destinations viral overnight,” he added.

A perfect example of the power of user-generated content is Albania, a country often overlooked as a tourist destination. However, in 2022, the country suddenly gained popularity thanks to an influx of videos showcasing its tourism attributes. The impact was significant, with Skyscanner reporting a 44% increase in flight searches to Albania from the UK, and searches from the US also saw a significant uptick.

The expert panel included other notable figures, including Joshua Roche, CEO of Bulla Connect Ltd; Keith Herman, CEO of Trending Travel; and His Excellency Harris Whitbeck, Minister of Tourism Board of Guatemala. Their discussion focused on social media’s pivotal role in influencing Gen Z’s travel decisions and how these platforms can be leveraged to convert interest into tangible tourist engagements.

During the discussion, H.E. Whitbeck highlighted Guatemala’s successful strategies for attracting Gen Z tourists, with a special emphasis on sustainability and eco-friendly initiatives that align with their values.

“Gen Z is a massive market for Guatemala, being highly educated and curious. With 78 million people using TikTok in Latin America, marketing the destination becomes a blank slate. However, while community-led coverage from Tiktok is welcome, Guatemala would prefer visitors who have a lower impact on our resources. To achieve this, we would need to leverage tools such as AI and Big Data to tailor our messaging to the right audience,” he explained.

As the 31st edition of Arabian Travel Market approaches its final day tomorrow, Thursday, 9 May 2024, at DWTC, more than 2,300 exhibitors from 165 countries and 41,000 attendees from around the world will look to embrace insights such as these to innovate and transform tourism strategies effectively.

Held in conjunction with Dubai World Trade Centre, ATM 2024’s strategic partners are the Dubai Department of Economy and Tourism (DET), Destination Partner; Emirates, Official Airline Partner; IHG Hotels & Resorts, Official Hotel Partner; and Al Rais Travel, Official DMC Partner.

The latest ATM news stories are available at https://hub.wtm.com/category/press/atm-press-releases/.

To register your interest in attending ATM 2024, visit https://www.wtm.com/atm/en-gb/enquire.html.

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For more information, log on to wtm.com/atm/en-gb.html.

Arabian Travel Market (ATM), now in its 31st year, is the leading international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2023 welcomed over 40,000 attendees and hosted over 30,000 visitors, including more than 2,100 exhibitors and representatives from over 150 countries, across 10 halls at Dubai World Trade Centre. Arabian Travel Market is part of Arabian Travel Week. #ATMDubai

Next in-person event: 6 to 9 May 2024, Dubai World Trade Centre, Dubai.

https://www.wtm.com/atm/en-gb.html

Arabian Travel Week is a festival of events taking place from 6 to 12 May, within and alongside Arabian Travel Market 2024. Providing a renewed focus for the Middle East’s travel and tourism sector, it includes Influencers’ events, GBTA Business Travel Forums, as well as ATM Travel Tech. It also features the ATM Buyer Forums, as well as a series of country forums.

https://www.wtm.com/arabian-travel-week/en-gb.html

About RX

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.


About RELX

RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. *Note: Current market capitalisation can be found at http://www.relx.com/investors

World Travel Market (WTM) portfolio comprises leading travel events and online portals across four continents. The events are:

WTM London is the world’s most influential travel & tourism event for the global travel community. The show is the ultimate destination for those seeking a macro view of the travel industry and a deeper understanding of the forces shaping it. WTM London is where influential travel leaders, buyers and high-profile travel companies gather to exchange ideas, drive innovation, and accelerate business outcomes.

Next event: 5 to 7 November 2024 at ExCel London.

http://london.wtm.com/

WTM Latin America takes place annually in the city of São Paulo and attracts around 20,000 tourism professionals during the three-day event. The event offers qualified content together with networking and business opportunities. In this its ninth edition – there have been eight face-to-face events along with a 100% virtual one, which was held in 2021 – WTM Latin America continued to focus on effective business generation, and achieved the advance booking of six thousand meetings that were held between buyers, travel agents and exhibitors in 2022.

Next event: 14 to 16 April 2025 – Expo Center Norte, SP, Brazil.

http://latinamerica.wtm.com/

WTM Africa launched in 2014 in Cape Town, South Africa. In 2022, WTM Africa facilitated more than 7 thousand unique pre-scheduled appointments, an increase of more than 7% compared to 2019 and welcomed more than 6 thousand visitors (unaudited), the same number as in 2019.

Next event: 9 to 11 April 2025 – Cape Town International Convention Centre, Cape Town http://africa.wtm.com/

About ATW Connect:  Africa Travel Week’s digital arm, is a virtual hub packed to the seams with interesting content, industry news and insights, and the opportunity to hear from experts on a variety of topics in our new monthly webinar series. All with the aim to keep all of us in the travel and tourism industry connected. ATW Connect focuses on inbound and outbound markets for general leisure tourism, luxury travel and the MICE/business travel sector as well as travel technology.

WTM Global Hub, is the WTM Portfolio online portal created to connect and support travel industry professionals around the world. The resource hub offers the latest guidance and knowledge to help exhibitors, buyers and others in the travel industry face the challenges of the global coronavirus pandemic. WTM Portfolio is tapping into its global network of experts to create content for the hub. https://hub.wtm.com/

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