hotel

May 31, 2019April 23, 2020

ATM Hotel Industry Summit – Session 2: The ‘New Normal’ Digital Transformation Secrets Revealed

Video

To stay relevant, hospitality brands must place guests at the centre of all innovation and transformation strategies, leveraging technology to create meaningful experiences at scale. How can hotel firms create ... Read more

April 8, 2016April 20, 2022

Hotel Branded Residences Trends

Hospitality

The number of Hotel Branded Residences across the world increased tenfold in the decade up to 2012. Will this trend continue during this decade or will the bubble burst? Branded ... Read more

March 22, 2016September 18, 2017

Airbnb, Blockchain, and the tourism reputation economy

Development, Responsible Tourism, RT Marketing

Three recent stories about Airbnb’s future growth hold considerable interest for anyone concerned about the impact of such technology upon tourism and how the industry might develop along more responsible ... Read more

July 27, 2015January 23, 2017

Google’s direct hotel booking strategy: keeping it all in the family

Technology

The internet has almost come full circle. It seems like a strange concept now but back when America Online ruled the internet superhighway (as it was inevitably called), it offer ... Read more

November 21, 2014May 2, 2022

Invest in Africa

Hospitality

Where should hotel investors put their money? Africa. That was the unanimous verdict from a panel of experts during the Institute of Hospitality seminar I had the pleasure of hosting ... Read more

September 26, 2014January 24, 2017

Is another hotel crash on its way?

Hospitality

The latest data shows that an upturn in European hotel performance is stimulating the transaction market again. For the UK hotel market in particular, the recession is a thing of ... Read more

August 27, 2014January 24, 2017

Cancelled flights and the fight against Ebola

Aviation

The correct information and stringent hygiene procedures are needed to avoid panic amongst passengers and airline crew. Hotels and airlines are constantly dealing with ever-changing large volumes of guests. In ... Read more

August 1, 2014January 24, 2017

How long can we go on drinking bottled water?

Hospitality

Any business that is serious about its sustainability credentials should seriously look at how it sells water, says Peter Ducker FIH, chief executive of the Institute of Hospitality Bottled water ... Read more

July 4, 2014January 24, 2017

Welcoming Chinese travellers

Hospitality

With a new simplified visa process, the UK is expected to welcome more Chinese visitors.  Peter Ducker FIH, chief executive of the Institute of Hospitality, explores how operators can best ... Read more

May 9, 2014January 24, 2017

To own or not to own? That is the question

Hospitality

Peter Ducker FIH asks whether it is better for hotel operators to own property or not Optimism about hotel development, financing and property values is growing.  At the annual International ... Read more

April 14, 2014April 25, 2022

The jobs paradox

Hospitality

If there are large numbers of young people out of work, then why are major employers struggling to fill positions? Peter Ducker FIH, chief executive, Institute of Hospitality, reports. In ... Read more

March 17, 2014January 24, 2017

The resilience of the GDS

Aviation, Hospitality

The GDS (computerised–reservations systems) were originally created by the largest airlines to distribute their flights through travel agencies, but they then moved on to become independent firms. Industry observers see ... Read more