Hospitality

September 3, 2020September 1, 2020

The Resilience of Hospitality: Hotel PR & Marketing in the first COVID-19 phase

Blog, Hospitality, marketing

The return to normalcy for each hospitality brand has been a complicated equation, based primarily on domestic recovery. ... Read more

July 27, 2020August 19, 2020

Will video be vital in getting people to trust in the cleanliness and hygiene provisions for booking a holiday?

Blog, Hospitality, Resilience and Recovery

A growing number of travel and tourism companies are turning to video to get their safety and hygiene messages across. ... Read more

July 13, 2020August 17, 2020

We should reinvent hotels to be living labs for the future

Blog, Hospitality, Responsible Tourism

Can hotels help us live more sustainably? Can they help us prepare and adapt for a life that will increasingly be defined by an ever-worsening climate emergency? ... Read more

June 19, 2020August 17, 2020

Stringent hotel protocols unveiled as hospitality industry re-opens

Blog, Hospitality, Luxury, Resilience and Recovery

Cleanliness is the new godliness. This is the path that the hospitality sector is headed as major hotels chains and resorts make their re-opening plans known. ... Read more

June 19, 2020September 30, 2020

Could Virtual Reality be a way for hotels to differentiate?

Blog, Hospitality, Technology

Virtual Reality, and other rich content tools, could be the means to turn lookers into bookers for hotels. ... Read more

May 22, 2020August 13, 2020

Contactless Hotel Operations Have Moved from Nice-to-Have to a Necessity

Blog, Hospitality, Technology

The idea of contactless technology in the hotel industry is not new, though until now it has been regarded as an operational ‘luxury’ rather than a must-have. ... Read more

April 6, 2020August 13, 2020

Eight things the hotel industry can do to aid revenue recovery

Blog, Hospitality, Resilience and Recovery

Hotels have been attempting to mitigate lowering the rates and putting new measures in place with an aim to revive the hotel industry and contribute to revenue ... Read more

March 20, 2019March 20, 2019

Why should the hospitality industry care about sustainability?

Hospitality

“Sustainability” is the word on everybody’s lips these days, and not without reason. Far from being just another passing online trend, sustainability – or the lack thereof ... Read more

April 9, 2018April 10, 2018

Tomjachu – An award-winning Bush Retreat to exhibit at World Travel Market Africa 2018

Blog, Hospitality, Luxury, WTM Africa

The award-winning Tomjachu Bush Retreat will once again be exhibiting at this year’s World Travel Market Africa show in Cape Town. An historic family owned, 4* exclusive ... Read more

April 9, 2018April 9, 2018

A vigorous future for tourism in Dubai

Hospitality

As the tourism and hospitality sectors in the GCC mature, Dubai’s hotel supply continues to grow from 105,000 keys to 130,000 keys in the next year or ... Read more

March 27, 2018March 28, 2018

The future of hotels is circular… and two of them are opening soon

Hospitality, Responsible Tourism

A couple of exciting new stories about two upcoming hotels suggest the travel industry is beginning to wake up to the potential of the circular economy for ... Read more

March 13, 2018March 13, 2018

How to engage tourists in sustainable tourism (Part 2): redesign the loyalty scheme

Carbon & Water, Development, Hospitality, RT Marketing, Social Economy

Last week, I spent a night in a hotel in Brussels that has taken a circular economy approach to redesigning the way its loyalty scheme works. Following ... Read more

February 5, 2018February 6, 2018

The importance of independent entrepreneurs in the hotel industry

Blog, Hospitality

Established destination. New destination. Untouched destination. Wherever there is something to be seen in the world and there is a tourist, there is a requirement for a ... Read more

January 22, 2018January 23, 2018

5 minutes with Vincent Miccolis, Regional General Manager of The Ascott Limited

Hospitality

What are you looking to promote at ATM this year? This is an exciting year for The Ascott Limited as we expand our global footprint and set ... Read more

October 18, 2017October 18, 2017

Food trends in the UK

Food Tourism, Hospitality

To discover the truth behind the UK’s latest food trends we teamed up with our operations team, self-proclaimed group meal booking experts! In their defence, they did ... Read more

July 3, 2017June 28, 2017

How Hoteliers react to vacation rentals

Hospitality

While the vacation rental (VR) industry has a long history, it has mostly been limited to resort destinations. Recent disruption of new platforms, technology and the sharing ... Read more

March 28, 2017August 10, 2017

Tourism in Saudi Arabia – Huge Opportunities for a Transformation to a New Economy

Hospitality

With The Saudi’s endeavour to attract more foreign visitors in an attempt to open both the economy and the tourism industry to the world, the need to ... Read more

February 23, 2017May 17, 2017

Top Travel, Tourism, & Hospitality Trends For 2017

Blog, Hospitality, Trends

Many travel and hospitality professionals closed it doors on 2016 with a sigh of relief. Low oil prices, dramatic political changes, and unstable geo-political factors have all ... Read more

April 8, 2016January 23, 2017

Hotel Branded Residences Trends

Hospitality

The number of Hotel Branded Residences across the world increased tenfold in the decade up to 2012. Will this trend continue during this decade or will the ... Read more

June 1, 2015June 2, 2020

The Hotel Distribution Revolution

Hospitality, Technology

This week I am chairing a Forum I have organised for Travel Technology Initiative and the European Tourism Association. I have called the event The Hotel Distribution ... Read more

April 27, 2015January 23, 2017

Hotels, Private Rentals & the Battle for Europe’s Millennial Travelers

Hospitality

By: Douglas Quinby, Vice President, Research Vacation rentals and holiday homes have long been a substantial alternative to hotels for European travelers. The market for private accommodation in ... Read more

November 21, 2014January 24, 2017

Invest in Africa

Hospitality

Where should hotel investors put their money? Africa. That was the unanimous verdict from a panel of experts during the Institute of Hospitality seminar I had the ... Read more

October 24, 2014January 24, 2017

Investing in local talent in emerging markets

Hospitality

Investing in the training, development and IT of local middle managers is vital in growing tourism destinations such as Sri Lanka, says Peter Ducker FIH, chief executive ... Read more

September 26, 2014January 24, 2017

Is another hotel crash on its way?

Hospitality

The latest data shows that an upturn in European hotel performance is stimulating the transaction market again. For the UK hotel market in particular, the recession is ... Read more

August 1, 2014January 24, 2017

How long can we go on drinking bottled water?

Hospitality

Any business that is serious about its sustainability credentials should seriously look at how it sells water, says Peter Ducker FIH, chief executive of the Institute of ... Read more

July 4, 2014January 24, 2017

Welcoming Chinese travellers

Hospitality

With a new simplified visa process, the UK is expected to welcome more Chinese visitors.  Peter Ducker FIH, chief executive of the Institute of Hospitality, explores how ... Read more

June 6, 2014January 24, 2017

So how many people does hospitality and tourism really need?

Hospitality

If the industry’s workforce is to expand, productivity levels will need to increase, says Peter Ducker FIH, chief executive of the Institute of Hospitality One of our ... Read more

May 9, 2014January 24, 2017

To own or not to own? That is the question

Hospitality

Peter Ducker FIH asks whether it is better for hotel operators to own property or not Optimism about hotel development, financing and property values is growing.  At ... Read more

April 14, 2014January 24, 2017

The jobs paradox

Hospitality

If there are large numbers of young people out of work, then why are major employers struggling to fill positions? Peter Ducker FIH, chief executive, Institute of ... Read more

March 17, 2014January 24, 2017

The resilience of the GDS

Aviation, Hospitality

The GDS (computerised–reservations systems) were originally created by the largest airlines to distribute their flights through travel agencies, but they then moved on to become independent firms. ... Read more

February 17, 2014January 24, 2017

The return to growth

Hospitality

What does the recent spate of economic good news mean for the UK hospitality industry?  Peter Ducker FIH, chief executive of the Institute of Hospitality, shares his ... Read more