Hospitality

October 24, 2022October 26, 2022

How fintech innovation solves common travel and hospitality pain points

Over the last few years, technology has made an appreciable impact on the travel and hospitality sectors, improving efficiency, reducing costs and providing enhanced customer experiences. Today, as fintech solutions ... Read more

March 22, 2022March 22, 2022

A new flexi future for hotels

Blog, Hospitality, Resilience and Recovery, Responsible Tourism, Trends

By Gemma Greenwood, Director, Content Inc. The role of hotels has fundamentally changed. It was once cut and dried – they provided a bed for the night – or a ... Read more

February 14, 2022February 14, 2022

Why targeting the ‘bleisure’ market has never been easier

Blog, Business Travel, Hospitality, marketing, Resilience and Recovery, Travel Industry, Trends

By Gemma Greenwood, Director, Content Inc. 2022 is the officially the year of ‘bleisure’. Why? Because never before have the lines between business and leisure travel been so wonderfully blurred. ... Read more

March 29, 2021March 26, 2021

Eight ways the pandemic has re-shaped the Middle East hospitality landscape

Blog, Hospitality

In the Middle East, and in particular, the Gulf, pandemic-led consumer behaviours have forced the hospitality industry to re-imagine hotel concepts and offerings to meet revised guest expectations.

March 4, 2021March 10, 2021

Balancing Safety and Business: How the Hospitality and F&B Sector are Thriving and Surviving in the Face of COVID-19

Blog, Hospitality

The hospitality and F&B sectors are two of the industries most affected by COVID-19. Though normal dining appears not too far away from the horizon, establishments are navigating the balance ... Read more

January 4, 2021January 4, 2021

Marketing luxury travel and hospitality brands in 2021

Blog, Hospitality, Luxury

With not much to travel to and explore, everybody is on their digital devices these days. It’s only wise for brands to use this as a means to reach their ... Read more

September 3, 2020September 1, 2020

The Resilience of Hospitality: Hotel PR & Marketing in the first COVID-19 phase

Blog, Hospitality, marketing

The return to normalcy for each hospitality brand has been a complicated equation, based primarily on domestic recovery.

July 27, 2020August 19, 2020

Will video be vital in getting people to trust in the cleanliness and hygiene provisions for booking a holiday?

Blog, Hospitality, Resilience and Recovery

A growing number of travel and tourism companies are turning to video to get their safety and hygiene messages across.

July 13, 2020August 17, 2020

We should reinvent hotels to be living labs for the future

Blog, Hospitality, Responsible Tourism

Can hotels help us live more sustainably? Can they help us prepare and adapt for a life that will increasingly be defined by an ever-worsening climate emergency?

June 19, 2020August 17, 2020

Stringent hotel protocols unveiled as hospitality industry re-opens

Blog, Hospitality, Luxury, Resilience and Recovery

Cleanliness is the new godliness. This is the path that the hospitality sector is headed as major hotels chains and resorts make their re-opening plans known.

June 19, 2020September 30, 2020

Could Virtual Reality be a way for hotels to differentiate?

Blog, Hospitality, Technology

Virtual Reality, and other rich content tools, could be the means to turn lookers into bookers for hotels.

May 22, 2020August 13, 2020

Contactless Hotel Operations Have Moved from Nice-to-Have to a Necessity

Blog, Hospitality, Technology

The idea of contactless technology in the hotel industry is not new, though until now it has been regarded as an operational ‘luxury’ rather than a must-have.

April 6, 2020August 13, 2020

Eight things the hotel industry can do to aid revenue recovery

Blog, Hospitality, Resilience and Recovery

Hotels have been attempting to mitigate lowering the rates and putting new measures in place with an aim to revive the hotel industry and contribute to revenue recovery amid the ... Read more

May 24, 2019October 13, 2022

Rethinking hospitality: 3 main trends that are transforming the industry

Blog, Hospitality

By Carolina Sass de Haro Market Specialist, Latin America, Phocuswright Before we get to the trends, it is important to understand what the hospitality industry represents. According to Phocuswright’s travel ... Read more

March 20, 2019March 20, 2019

Why should the hospitality industry care about sustainability?

Hospitality

“Sustainability” is the word on everybody’s lips these days, and not without reason. Far from being just another passing online trend, sustainability – or the lack thereof – is having ... Read more

April 9, 2018April 10, 2018

Tomjachu – An award-winning Bush Retreat to exhibit at World Travel Market Africa 2018

Blog, Hospitality, Luxury, WTM Africa

The award-winning Tomjachu Bush Retreat will once again be exhibiting at this year’s World Travel Market Africa show in Cape Town. An historic family owned, 4* exclusive private nature reserve, ... Read more

April 9, 2018April 9, 2018

A vigorous future for tourism in Dubai

Hospitality

As the tourism and hospitality sectors in the GCC mature, Dubai’s hotel supply continues to grow from 105,000 keys to 130,000 keys in the next year or so. As supply ... Read more

March 27, 2018March 28, 2018

The future of hotels is circular… and two of them are opening soon

Hospitality, Responsible Tourism

A couple of exciting new stories about two upcoming hotels suggest the travel industry is beginning to wake up to the potential of the circular economy for tourism. In my ... Read more

March 13, 2018March 13, 2018

How to engage tourists in sustainable tourism (Part 2): redesign the loyalty scheme

Carbon & Water, Development, Hospitality, RT Marketing, Social Economy

Last week, I spent a night in a hotel in Brussels that has taken a circular economy approach to redesigning the way its loyalty scheme works. Following on from my ... Read more

February 5, 2018February 6, 2018

The importance of independent entrepreneurs in the hotel industry

Blog, Hospitality

Established destination. New destination. Untouched destination. Wherever there is something to be seen in the world and there is a tourist, there is a requirement for a means of accommodation ... Read more

January 22, 2018January 23, 2018

5 minutes with Vincent Miccolis, Regional General Manager of The Ascott Limited

Hospitality

What are you looking to promote at ATM this year? This is an exciting year for The Ascott Limited as we expand our global footprint and set to surpass the ... Read more

October 18, 2017October 18, 2017

Food trends in the UK

Food Tourism, Hospitality

To discover the truth behind the UK’s latest food trends we teamed up with our operations team, self-proclaimed group meal booking experts! In their defence, they did book over 1 ... Read more

July 3, 2017June 28, 2017

How Hoteliers react to vacation rentals

Hospitality

While the vacation rental (VR) industry has a long history, it has mostly been limited to resort destinations. Recent disruption of new platforms, technology and the sharing economy bring drastic ... Read more

March 28, 2017August 10, 2017

Tourism in Saudi Arabia – Huge Opportunities for a Transformation to a New Economy

Hospitality

With The Saudi’s endeavour to attract more foreign visitors in an attempt to open both the economy and the tourism industry to the world, the need to broaden the travel, ... Read more

February 23, 2017May 17, 2017

Top Travel, Tourism, & Hospitality Trends For 2017

Blog, Hospitality, Trends

Many travel and hospitality professionals closed it doors on 2016 with a sigh of relief. Low oil prices, dramatic political changes, and unstable geo-political factors have all had a significant ... Read more

April 8, 2016April 20, 2022

Hotel Branded Residences Trends

Hospitality

The number of Hotel Branded Residences across the world increased tenfold in the decade up to 2012. Will this trend continue during this decade or will the bubble burst? Branded ... Read more

June 1, 2015June 2, 2020

The Hotel Distribution Revolution

Hospitality, Technology

This week I am chairing a Forum I have organised for Travel Technology Initiative and the European Tourism Association. I have called the event The Hotel Distribution Revolution. The online ... Read more

April 27, 2015April 20, 2022

Hotels, Private Rentals & the Battle for Europe’s Millennial Travelers

Hospitality

By: Douglas Quinby, Vice President, Research Vacation rentals and holiday homes have long been a substantial alternative to hotels for European travelers. The market for private accommodation in Europe is significantly ... Read more

November 21, 2014May 2, 2022

Invest in Africa

Hospitality

Where should hotel investors put their money? Africa. That was the unanimous verdict from a panel of experts during the Institute of Hospitality seminar I had the pleasure of hosting ... Read more

October 24, 2014January 24, 2017

Investing in local talent in emerging markets

Hospitality

Investing in the training, development and IT of local middle managers is vital in growing tourism destinations such as Sri Lanka, says Peter Ducker FIH, chief executive of the Institute ... Read more

September 26, 2014January 24, 2017

Is another hotel crash on its way?

Hospitality

The latest data shows that an upturn in European hotel performance is stimulating the transaction market again. For the UK hotel market in particular, the recession is a thing of ... Read more

August 1, 2014January 24, 2017

How long can we go on drinking bottled water?

Hospitality

Any business that is serious about its sustainability credentials should seriously look at how it sells water, says Peter Ducker FIH, chief executive of the Institute of Hospitality Bottled water ... Read more

July 4, 2014January 24, 2017

Welcoming Chinese travellers

Hospitality

With a new simplified visa process, the UK is expected to welcome more Chinese visitors. Peter Ducker FIH, chief executive of the Institute of Hospitality, explores how operators can best ... Read more

June 6, 2014January 24, 2017

So how many people does hospitality and tourism really need?

Hospitality

If the industry’s workforce is to expand, productivity levels will need to increase, says Peter Ducker FIH, chief executive of the Institute of Hospitality One of our industry’s most publicised ... Read more

May 9, 2014January 24, 2017

To own or not to own? That is the question

Hospitality

Peter Ducker FIH asks whether it is better for hotel operators to own property or not Optimism about hotel development, financing and property values is growing. At the annual International ... Read more

April 14, 2014April 25, 2022

The jobs paradox

Hospitality

If there are large numbers of young people out of work, then why are major employers struggling to fill positions? Peter Ducker FIH, chief executive, Institute of Hospitality, reports. In ... Read more

March 17, 2014January 24, 2017

The resilience of the GDS

Aviation, Hospitality

The GDS (computerised–reservations systems) were originally created by the largest airlines to distribute their flights through travel agencies, but they then moved on to become independent firms. Industry observers see ... Read more

February 17, 2014January 24, 2017

The return to growth

Hospitality

What does the recent spate of economic good news mean for the UK hospitality industry? Peter Ducker FIH, chief executive of the Institute of Hospitality, shares his thoughts. After nearly ... Read more