Catch up – Keynote Opening Address

Catch up – Keynote Opening Address


Paul Charles
Paul Charles
CEO & Founder
PC Agency

Paul Charles is a former BBC News Presenter, former Communications Director to Sir Richard Branson at Virgin Atlantic and at Eurostar, and now runs The PC Agency, a global travel PR consultancy based in the United Kingdom.   

Paul and his agency have been named the Most Influential in Travel by PR Week four years running, every year since 2017. 

Clients include airlines, tourism boards, hotels and cruiselines including The World Travel & Tourism Council, Tourism New Zealand, Tourism Ireland, Visit Finland, Vietnam Tourism, Choose Chicago, Aer Lingus, Finnair, Regent Seven Seas and The Arts Club among many other luxury brands. 

From 2006 until 2009, Paul was Director of Communications for Virgin Atlantic and key adviser to Sir Richard Branson. Paul was responsible for the airline’s corporate, consumer, strategic and crisis communications worldwide. 

Before joining Virgin Atlantic, Paul was Director of Communications at the high-speed train company Eurostar and was responsible for launching the UK’s first high-speed trainline. 

Prior to Eurostar, Paul spent a decade reporting and presenting at the BBC, working on programmes including BBC Television’s World Business Report, The Money Programme, BBC1 Breakfast and BBC Radio’s Today, MoneyBox, Inside Money and The Financial World Tonight.

Paul was named one of London’s ‘Most Influential 1000 People’ by The London Evening Standard in 2011 and 2012. 

Travel Forward is the leading travel technology show and the exciting new event in the WTM portfolio. Over 8,000 travel executives and 150+ innovative solution providers attend for 3 days of cutting-edge insights, open debate and unrivalled networking opportunities.

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