‘Shift Happens’

‘Shift Happens’

North Karelia projectFrom the ‘karaoke culture’ that Kjell Nordstrom, (a leading global economist and author) describes so perfectly, to depth, meaning and authenticity. The evolution of health and wellness in all of it’s guises, has been an undulating one. He said this: “In the end…there is another knowledge. We know more than what we can say…. there is another type of knowledge: that is ancient…that is silent. That is what we express in art, poetry and music. This is the knowledge that we need to access and act from.”

The Healing Summit took place in Berlin a couple of weeks ago, as the title of the event might suggest, the core content was steeped in human value, social gain and how these vital components become woven seamlessly into our businesses and how we operate within our world.

An industry colleague Dr. Jack Travis, drew my attention this week to a memorable phrase of his “…the currency of wellness is connection…”, aint that the truth. From the initial research of National Geographic that led to the paradoxically named ‘Blue Zones’ (five areas in the world where people live the longest) to the phenomenally insightful North Karelia project in Finland (it began during the early 70’s) that dramatically reduced the incidence of cardiovascular disease amongst citizens and by doing so, began the country’s path to recovery. The longevity of those living in the Blue Zones and the success of Finland’s strategy echoes perfectly, the memorable quote above. There were several contributing factors in these populations but overwhelmingly, the common thread was about community, a sense of belonging, purpose, cameraderie and ultimately, connection between people.

[blockquote style=”4″]… the currency of wellness is connection…[/blockquote]

The peaks and troughs of development within the wellness sector have taken on various masks of progress.  There has been a deep seated need to prove out the economic value of wellness venues. Spas, retreats and health destinations where therapy, healing and relaxation takes place.  The need for an evidence based ROI for spa and wellness businesses was the ‘currency’ of the time (around ten-fifteen years ago), refining models and revenue diversification began to happen, products spring boarded from established (and famed) venues – The Sanctuary, in London was a leader of it’s time and although the venue is no more, the products hold strong. Now, and for the past several years, hotels must have a reputable spa as part of their facility offering. The ROI less about direct revenue generation and more about influencing increased ADR for hotel rooms and an invaluable PR tool.

© Copyright 2012 CorbisCorporationIn the same vein as ‘connection’, I heard Anne Biging from Healing Hotels of the World speak recently about ROI – not the traditional acronym, but ‘Return on Intention’ – about seeking and influencing something that is about more than just money.  I’m seeing this happening more and more, in some cases, without people even realising it. The hardship of the last few years has, I think, had a profound effect. It has inspired and in some cases, forced a fundamental rethink. Money doesn’t fix everything and as we’re now seeing, in glorious technicolour, we don’t have enough to ‘fix’ the spiraling issues of such poor physical and mental health within our populations, the complexities of which must be addressed in the social fabric of how we live and relate.

The business case gravitas of wellness venues and the proviso of wellness based services is established, the balance though, is moving steadily and intentionally back to the heart of optimum health, through enhanced wellbeing, healing, personal development and the increased wellness of all citizens.  It has to.  And, as more and more people and businesses recognise the need for this, the gains will be seen more substantially and, I hope, we will see governance that takes these intentions to the nucleus of every ministry.  Such is the multi dimensional nature and ‘pay back’ of health and wellness, the returns come in numerous parallels that stretch through both financial and socio economic.

It is still early in the educational process of what the integration of intentional wellness can do but make no mistake –  shift is happening.

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Anni is the founder and CEO of Anni Hood, Wellness Business Consultancy, an international advisory firm working with both public and private sector organisations who seek advice and global expertise in the rapidly evolving sector of spa, health, wellness and wellness tourism. Widely recognised as a leading wellness business specialist, Anni advises and supports public organisations, private businesses and individuals to achieve optimal results within the realm of health and wellness. Her work anchors in conceptual development, brand creation, integration and enablement of services, strategic and operational design, operational delivery, programming and re positioning. In addition, Anni leads wellness tourism for the Global Wellness Institute and is the founder and visionary behind K.I.S Lifestyle ® – an online wellness community that enables affordable and accessible integrative health expertise through a range of assessment tools, programming support and coaching options. Her career history has carved out a unique appreciation of multi sector wellness offerings. Anni’s experience has been in hotels, spas and restaurants, inclusive leisure resorts and high end global brands such as the Jumeirah Group, The Sanctuary, Meadowood and Clinique La Prairie. You can find her at www.annihood.com

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