Tech

November 15, 2019April 22, 2020

New Tech, Audiences & Channels: The Shifting Landscape in Digital Brand Engagement

Travel Technology, Video

In an age where the browser is just one small channel amongst many, we’re looking at how brands are revisiting consumer engagement in digital beyond traditional web. We’ve put together ... Read more

June 13, 2016January 23, 2017

The Price is Right

Technology

Last week I was moderating Travel Technology Initiative’s Summer Forum that I organised. The subject was Revenue Management. I called the Forum ‘Money for Nothing.’ My thinking was that this ... Read more

April 8, 2016January 23, 2017

Genesys Digital Transformation

Technology

I founded Genesys over 21 years ago. Back then, the Internet and the digital world that we know today were simply unheard of. Tim Berners-Lee had already conceived the idea ... Read more

April 1, 2016April 25, 2022

The only way is video

Social Media

I think this is a UK first: there is a drone film festival in London in May. It is essentially a drinks event with awards attached: 10 categories (including selfie). ... Read more

March 22, 2016September 18, 2017

Airbnb, Blockchain, and the tourism reputation economy

Development, Responsible Tourism, RT Marketing

Three recent stories about Airbnb’s future growth hold considerable interest for anyone concerned about the impact of such technology upon tourism and how the industry might develop along more responsible ... Read more

March 14, 2016January 23, 2017

Predicting Disruption

Technology

Disruption is the buzzword of our times. It is being powered by forward-thinking entrepreneurs who have the vision and tenacity to make their dreams come true. They are seeing opportunities ... Read more

February 15, 2016January 23, 2017

Has TripAdvisor peaked?

Technology

TripAdvisor is the largest travel site on Earth. Its statistics are staggering. In Q3 2015, it reported reaching 350 million unique monthly visitors. It has more than 290 million reviews ... Read more