WTM Global Hub webinar will show the “Not So Smooth Path to Returning to Business”

WTM Global Hub webinar will show the  “Not So Smooth Path to Returning to Business”

WTM Global Hub has opened registration for its next digital webinar taking place on Thursday 20 August at 2pm (BST). The title – “Bounce Back: The Not So Smooth Path to Returning to Business” – reflects the headwinds facing all parts of the travel ecosystem while adding a note of realism to the conversation.

In light of the ever-changing global travel landscape, the WTM Global Hub has secured two speakers with experience of helping destinations recover from man-made or natural disasters.

Carol Hay has spent 25+ years in the travel industry, holding a variety of senior sales, marketing and business development positions. Her speciality is the Caribbean, a region whose tourism industry is regularly disrupted by hurricanes and tropical storms. She was director of the UK and European operations of Caribbean Tourism Organization for more than a decade, helping businesses cope with the fall-out of some of the biggest weather events to hit the region.

She is also an advocate for inclusivity, equality and diversity and is a regular speaker on the digital and physical tourism conference circuit.

Nicole Antonio-Gadsdon is the other speaker. She is the founder of Banana Pepper HR, a consultancy specialising in bringing a fresh and creative approach to HR for brands and destinations.

Her experience, also mainly gained through working with Caribbean destinations, is in how brands and destinations can put their employees at the heart of not only their business but also the guest experience. She oversaw the empowering of staff and employees to drive the re-opening of Sir Richard Branson’s Necker Island after Hurricane Irma and also the launch of Moskito Island as a private luxury resort.

This hands-on experience informs her strategy in helping these and other properties in the region bounce back after COVID-19.

Listeners to the webinar will come away with talking points around the role of staff and employees within a travel brand or destination’s recovery, as well as some best-case examples of how to start a recovery and maintain it during an uncertain global landscape.

Claude Blanc, World Travel Market Portfolio Director, said: “The speakers for our “HR” webinar understand the harsh reality of the road to recovery for destinations and brands after a major disruption, and are willing to share their advice and insights to a global audience.”

The webinar takes place on Thursday 20th August at 2pm (BST). Click here to register.

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About World Travel Market

World Travel Market (WTM) Portfolio comprises six leading travel events across four continents, generating more than $7.5 billion of industry deals. The events are:

WTM Global Hub, is the new WTM Portfolio online portal, created to connect and support travel industry professionals around the world. The resource hub offers the latest guidance and knowledge to help exhibitors, buyers and others in the travel industry face the challenges of the global coronavirus pandemic. WTM Portfolio – the parent brand for WTM London, WTM Latin America, Arabian Travel Market, WTM Africa, Travel Forward and other key travel trade events – is tapping into its global network of experts to create content for the hub.


WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. Around 50,000 senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating over £3.71 billion in travel industry contracts. http://london.wtm.com/

Next event: Monday 2 to Wednesday 4 November 2020 – London #IdeasArriveHere

Travel Forward London is the leading travel technology event, co-located with WTM London. Travel Forward is renowned for showcasing the next-generation technologies for the travel, tourism and hospitality industry. Over 19,000 travel officials and 150+ innovative solution providers attend for 3 days of cutting-edge insights, open debate and unrivalled networking opportunities. The combination of a 2-day conference, interactive exhibition and Startup showcase makes Travel Forward truly unique. http://travelforward.wtm.com/

Next event: Monday 2 to Wednesday 4 November 2020 – London #NeverStandStill

London Travel Week, brought to you by WTM London, is the one-stop-shop for event hosts and visitors to be able to shape the next 12 months of travel together. The festival of events supports the global travel and tourism industry through capturing invaluable news and enhancing industry connections. https://londontravelweek.wtm.com/. Next event: Friday 30 October to Thursday 5 November 2020

Arabian Travel Market (ATM), now on its 27th year, continues to be the focal point for the Middle East’s resilient and ever-changing travel and tourism landscape and prides itself on being the hub of all travel and tourism ideas – providing a platform to discuss insights on the ever-changing industry, share innovations and unlock endless business opportunities. The next live show will take place from Sunday 16 to Wednesday 19 May 2021. www.arabiantravelmarket.wtm.com.

WTM Latin America attracts around 19,000 participants – 11,586 unique. The trade show, which takes place in São Paulo, has a worldwide audience that meets to establish the direction of the travel industry. The event is recognised for attracting a high level of professionals from the segment, including buyers and travel agents. It also offers programmes with qualified content and plenty of opportunities for networking and generating business that is relevant to the travel industry http://latinamerica.wtm.com/.

Next event: Tuesday 20 to Thursday 22 October 2020 – Expo Center Norte, São Paulo

WTM Africa launched in 2014 in Cape Town, South Africa. More than 6,000 travel industry professionals attend Africa’s leading inbound and outbound travel and tourism market. WTM Africa delivers a proven mix of hosted buyers, media, pre-scheduled appointments, on-site networking, evening functions and invited travel trade visitors. http://africa.wtm.com/.

Next event: Wednesday 7 to Friday 9 April 2021 – Cape Town International Convention Centre

Reed Exhibitions is a leading global events business. It combines face-to-face with data and digital tools to help customers learn about markets, source products and complete transactions at over 500 events in almost 30 countries across 43 industry sectors, attracting more than 7 million participants.

Our events, organised by 35 global offices, leverage industry expertise, large data sets and technology to enable our customers to generate billions of dollars of revenues for the economic development of local markets and national economies around the world. Reed Exhibitions is part of RELX, a global provider of information and analytics for professional and business customers across industries. www.reedexhibitions.com

Reed Travel Exhibitions is the world’s leading travel and tourism event’s organiser with a growing portfolio of more than 20 international travel and tourism trade events in Europe, the Americas, Asia, the Middle East and Africa.

Our events are market leaders in their sectors, whether it is global and regional leisure travel trade events, or specialist events for meetings, incentives, conference, events (MICE) industry, business travel, LGBTQ+ travel, luxury travel, travel technology as well as golf and spa travel. We have over 35 years’ experience in organising world-leading travel exhibitions. https://www.reedtravelexhibitions.com/

More information, please contact:

Natalia Hartmann – WTM Portfolio Press & PR Executive

E: natalia.hartmann@reedexpo.co.uk

T: +44 (0)20 8439 5535/ M: +44 (0)7775 036 858

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World Travel Market brings the travel industry together through world-leading events, content and digital tools that make it easier for you to find personal and business opportunities and do more effective business.

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