Technology

May 4, 2023May 4, 2023

Generative AI and sustainability are driving investment in the tourism technology segment, Plug and Play experts tell attendees at ATM 2023

Dubai, United Arab Emirates, 4 May 2023: Generative artificial intelligence (AI) and environmental, social and governance (ESG) activities are attracting the highest levels of investment in travel technology at present, ... Read more

October 26, 2022November 3, 2022

Tourism & Tech: Developing an innovative solution

Blog, Technology, Travel Industry, Trends

The chaotic period that the tourism industry has overpassed during the past few years made us rethink our travelling habits and adapt to new ways of travel. The triumphant return ... Read more

October 24, 2022October 26, 2022

How fintech innovation solves common travel and hospitality pain points

Blog, Hospitality, Technology

Over the last few years, technology has made an appreciable impact on the travel and hospitality sectors, improving efficiency, reducing costs and providing enhanced customer experiences. Today, as fintech solutions ... Read more

October 6, 2022

Why the travel industry has everything to gain from the metaverse

Arabian Travel Market, Blog, WTM London

History tends to repeat itself, particularly in the travel industry. We resist or fear change, predicting the end to life in the sector as we know it; then we adapt; ... Read more

September 2, 2022August 30, 2022

6 Ways to Use Virtual Tourism in Your Marketing Strategy

Blog, marketing, Technology, Travel Industry, Travel Technology, Trends

By Tom Mcloughlin, Founder, SEO Travel Virtual reality is a topic generating a lot of hype at the moment, with the majority of industries considering the ways that this technology ... Read more

October 18, 2021October 28, 2021

How technology can help airlines today

Blog, Responsible Tourism, Technology, Travel Industry

By Yann Cabaret, VP Strategy, Product & Marketing, SITA FOR AIRCRAFT 2020 has gone down in history as the worst year for air travel. While we have seen a bounce ... Read more

March 22, 2021March 23, 2021

Moving Forward Cautiously to Build Inclusive Smart Destinations

Blog, Destinations, Diversity & Inclusion, Technology

Conversations regarding equity in tourism through topics such as regenerative tourism and racial diversity have led to a greater need to consider inclusivity within our beloved industry.

July 21, 2020August 18, 2020

Emergence Of Niche Travel Post COVID-19

Blog, Technology

Several experts in the travel business have expressed confidence that we will likely see significant growth in niche travel driven primarily by the confidence of travelling in a less risk ... Read more

July 3, 2020August 17, 2020

5 rules for handling guest email addresses

Blog, Technology

The law, the tools on the market, and the automation options are all finally aligned. You have everything you need to collect your guest email addresses and communicate effectively.

June 26, 2020August 17, 2020

Now is the time for technology that works

Blog, Technology

As the travel industry has moved online to work remotely with the ongoing global crisis, technology plays an important role in assuring our continuous connection to the entire world.

June 12, 2020August 14, 2020

Millennials, Travel Tech and Post-Pandemic Travel

Blog, Technology

For travel providers, it’s now more important than ever to use technology that resonates with millennials. Because these digital natives aren’t just an important group in their own right.

May 26, 2020August 13, 2020

Serving the travel industry with tech solutions is necessary nowadays

Blog, Technology

The business-critical importance of next generation technology in travel and hospitality was made crystal-clear.

May 22, 2020

Industry Experts to share tips on Technology, Customer Loyalty and COVID-19 in webinar for WTM Global Hub

Press Releases, Technology

WTM Global Hub – WTM Portfolio’s new online portal – and Travel Forward – the leading travel technology event in travel & hospitality – are hosting a free-to-view webinar which ... Read more

May 22, 2020August 13, 2020

Contactless Hotel Operations Have Moved from Nice-to-Have to a Necessity

Blog, Hospitality, Technology

The idea of contactless technology in the hotel industry is not new, though until now it has been regarded as an operational ‘luxury’ rather than a must-have.

May 18, 2020August 13, 2020

The Future is Electric: Exploring the World in a Two Seat Solar Powered Airplane

Blog, Technology

While Tesla and other car manufacturers are changing the way we commute, prototype electric airplanes are set to change the way we fly in the future.

May 15, 2020August 13, 2020

SMART Tourism Will Help Destinations Reopen Faster And Safer During The COVID-19 Crisis

Blog, Technology

The past few years have seen more and more destinations adopting travel-tech solutions to enhance their visitor experience. Now, these same SMART tourism technologies can be adapted to help face ... Read more

May 11, 2020August 13, 2020

Time for airlines to revisit new-and-improved virtual reality

Aviation, Blog, Technology

The enthusiasm for virtual reality is growing as airlines consider all options for winning business and converting customers in the new post-Covid-19 world.

May 7, 2020August 13, 2020

The current thirst for virtual travel and its role in future travel planning

Blog, Technology

When travel shut down in March, the Faroe Islands – along with a large part of the world – turned to virtual tourism to remind tourists what they were missing, ... Read more

April 22, 2020August 13, 2020

Conversational Interfaces Are The Next Frontier In Travel

Blog, Technology

Billions of people use Facebook Messenger, WhatsApp and WeChat every day. Messaging apps to communicate with businesses as well as friends – Facebook says some 10 billion messages are exchanged ... Read more

April 22, 2020August 13, 2020

Navigating The Effect Of COVID-19 On The Short-Term Rental Industry

Blog, Technology

While almost every industry is feeling the impact of the Coronavirus (COVID-19) pandemic, the travel industry is at the forefront of the economic downturn, and naturally, that is a daunting ... Read more

March 18, 2020August 11, 2020

If You Aren’t Clued Up On AI, You’re Missing Out!

Blog, Technology

Artificial intelligence (AI) is something all of us have heard of, but what exactly is meant by “AI” and what’s it got to do with the travel industry?

March 18, 2020August 11, 2020

2020: A Breakout Year For Travel Tech

Blog, Technology

Here are our picks for the top 3 travel tech trends we’ll all be talking about in 2020.

November 15, 2019April 22, 2020

New Tech, Audiences & Channels: The Shifting Landscape in Digital Brand Engagement

Travel Technology, Video

In an age where the browser is just one small channel amongst many, we’re looking at how brands are revisiting consumer engagement in digital beyond traditional web. We’ve put together ... Read more

August 7, 2019August 18, 2020

We’re in 2019 and blogs haven’t died

Blog, marketing, Social Media, Technology, Trends

Search the web and it’s not difficult to find articles announcing the end of blogs. Texts from times as far away (in internet times) as 2008 were already claiming that ... Read more

June 25, 2019June 25, 2019

Travel Forward announces second annual Startup Competition

Press Releases, Travel Forward

Travel Forward, the only dedicated global event serving the entire travel and hospitality technology ecosystem, confirms that Amadeus is continuing its sponsorship of the Startup Showcase and Competition for 2019. ... Read more

April 18, 2019

3 Multi-city Trends and Why You Should Care

Technology, The Travel Tech Show, Uncategorised

The travel industry is absolutely massive ($1.6 trillion in 2017)! But, with a massive market comes massive competition. The industry that thrives on beautiful Instagram photos and elite festivals (Fyre ... Read more

August 8, 2017August 10, 2017

From virtual reality to easier payment systems and customer safety: Meet WTM London’s new travel tech exhibitors

Press Releases, WTM London

More than 20 technology companies have signed up as new exhibitors at the Travel Tech Show at WTM – the dedicated travel technology event at WTM London. The impressive list ... Read more

November 14, 2016January 23, 2017

Hotel Bonanza

Technology

Another World Travel Market has come and gone. I held my Genesys Digital Transformation Summit there on the Tuesday. The seminar room was completely full and we all heard some ... Read more

September 12, 2016April 25, 2022

Could Artificial Intelligence Replace the Travel Agent?

Technology

I like to think that I am online savvy, so when my wife suggested we have a short break in Iceland, my first thought was to get on the web ... Read more

March 14, 2016January 23, 2017

Predicting Disruption

Technology

Disruption is the buzzword of our times. It is being powered by forward-thinking entrepreneurs who have the vision and tenacity to make their dreams come true. They are seeing opportunities ... Read more

February 15, 2016January 23, 2017

Has TripAdvisor peaked?

Technology

TripAdvisor is the largest travel site on Earth. Its statistics are staggering. In Q3 2015, it reported reaching 350 million unique monthly visitors. It has more than 290 million reviews ... Read more

January 11, 2016January 23, 2017

The new norm: expect the un-normal

Technology

At this time of year, it is always fun to try and predict what significant happenings are going to take place in the coming twelve months. Thankfully, no one bothers ... Read more

November 18, 2015June 15, 2020

The Two Ps

Technology

I had a busy few days at World Travel Market at the beginning of this month. On Monday, I was moderating the WTM Travel Innovation Summit in Association with TTI ... Read more

October 9, 2015January 23, 2017

Video – Can You Go Viral?

Technology

The world is inexorably moving away from broadcast television. In days of old, viewers across the country would sit down together in their millions to watch the most popular TV ... Read more

September 2, 2015January 23, 2017

Is Your Data Secure?

Technology

Did you read the latest Ashley Madison byline? Before the data breach it was “Life is short. Have an affair.” I think it now reads, “Life is going to be ... Read more

August 12, 2015January 23, 2017

The app making it difficult to be lost in translation

Technology

For several years when I was deputy travel editor at The Times, we ran a weekly slot in which we invited readers to share their favourite travelling tips. Most were ... Read more

August 5, 2015January 23, 2017

Do you have social video FOMO?

Technology

It used to be easy, video was the reserve of TV advertisements, documentaries and films; whilst “going viral” was limited to that time your Nan got stuck in a rubber ... Read more

July 31, 2015January 23, 2017

Metasearch under attack

Technology

You know you are doing a good job when other players in your marketplace start attacking you. So, for example, the Daily Telegraph headline last month, “Courtney Love attacked by ... Read more

July 27, 2015January 23, 2017

Google’s direct hotel booking strategy: keeping it all in the family

Technology

The internet has almost come full circle. It seems like a strange concept now but back when America Online ruled the internet superhighway (as it was inevitably called), it offer ... Read more

July 1, 2015January 23, 2017

Digital Transformation

Technology

Over the next few weeks, I will be organising Travel Technology Initiative’s Autumn conference. The title of the event is Digital Transformation. This has got me thinking about what does ... Read more

June 3, 2015January 23, 2017

Demonstrating ROI from a blogger campaign

Blogging

Three things we need to stop talking about. Like. Now. I’ve spent the last six years developing and implementing content campaigns for global brands. The two things they have in ... Read more

June 1, 2015June 2, 2020

The Hotel Distribution Revolution

Hospitality, Technology

This week I am chairing a Forum I have organised for Travel Technology Initiative and the European Tourism Association. I have called the event The Hotel Distribution Revolution. The online ... Read more

May 1, 2015January 23, 2017

A Waste of Time?

Technology

We have lift off! The Apple Watch has launched and may finally take wearables into orbit. The big question, though, is will it become as an essential electronic accessory as ... Read more

March 30, 2015January 23, 2017

Put Women at the Heart of Technology

Women in Travel

Did you watch Martha Lane Fox of LastMinute.com fame deliver the #Dimbleby Lecture on BBC1 last night? I am neither a technologist nor a digital entrepreneur; I use the Internet ... Read more

March 4, 2015April 21, 2022

10 things at 10: YouTube celebrates its first decade

Technology

YouTube has just celebrated the big one-oh and look how far it has come in those intervening years. Here are our ten thoughts for brands on the video network as ... Read more

February 9, 2015January 23, 2017

The miserable air travel experience

Aviation, Technology

Who remembers the old days, when air travel was fun and exciting, when you didn’t need to buy a Business or First Class ticket to make the trip bearable? Sadly, ... Read more

January 28, 2015January 23, 2017

Old Media and New Tricks: Money Rules

Blogging, Technology

Recently, a blogger friend told me of a trip she will take in March to Africa. Nothing new there. Except that the publication she is writing for (a very prestigious ... Read more

January 23, 2015January 23, 2017

World Domination – How many OTAs do we need?

Technology

Expedia has just purchased Travelocity from Sabre for $280 million in cash. This comes after Sabre’s recent sale of lastminute.com to Bravofly Rumbo for $120 million. Following the Travelocity deal, ... Read more

January 19, 2015May 2, 2022

Google Translate, a Babel Fish in your pocket

Technology

The future is here at last and science fiction aficionados will rejoice in the latest news to come out of Mountain View. The news from Google headquarters is that it ... Read more

December 11, 2014January 23, 2017

Metasearch vs. OTAs – Let the battle commence

Technology

The major online travel agencies, Expedia and Priceline’s Booking.com, seem to have the travel market sewn up, sucking in customers like celestial black holes. Their large market shares are driven ... Read more

December 3, 2014January 23, 2017

Get earned or get burned: the Oreo vlogger ruling

Social Media

A ruling by Britain’s Advertising Standards Authority last week threatens to remove a key plank from the content marketing strategies of travel companies. The ruling rapped Mondelez, the parent company of ... Read more

November 6, 2014June 1, 2020

Gen Y and Wearables Permeated Discussions at Day 4 of the Travel Tech Show at WTM

Press Releases, The Travel Tech Show, WTM London

Much of the action centred on the WTM Travel Perspective sessions, hosted by the German National Tourist Board, where many gathered to gain insight and advice on how we might ... Read more

November 5, 2014June 2, 2020

Twitter Tells Travel Tech Show at WTM to Target Moments Not Markets in Travel

Press Releases, The Travel Tech Show, WTM London

Themes on Day Three of the Travel Technology Show at WTM picked up on ways to get your brand past the noise on social media as well as peer-to-peer trends. ... Read more

November 4, 2014June 2, 2020

Travel Technology Show at WTM Was All About Devices

Press Releases, The Travel Tech Show, WTM London

Day Two of the Travel Technology Show at WTM was all about devices – mobile and wearable, content and using data to personalise services to travellers. Facebook Head of Travel ... Read more

November 3, 2014June 1, 2020

Sabre and Thomas Cook Share Thoughts on the Future of Travel

Press Releases, The Travel Tech Show, WTM London

A glimpse of a not too distant travel future was shared by speakers from Sabre and Thomas Cook at the WTM Travel Innovation Summit in association with TTI. The event, ... Read more

October 30, 2014June 2, 2020

What to Wear: WTM Reveals Travel’s Next Big Thing

Press Releases, The Travel Tech Show, WTM London

Visitors to WTM 2014 will be able to find out more about how ‘wearable’ technology can be used by travel companies to sell holidays in the future. Global travel technology ... Read more

October 9, 2014June 2, 2020

Tablets and Smartphones to Drive Next Phase of Online Travel Growth, WTM Vision Rimini Delegates Discover

Press Releases, The Travel Tech Show, WTM London

ttendees at today’s WTM Vision Conference Rimini will hear how the rapid adoption of tablets and smartphones by consumers around the globe is creating a new business environment for the ... Read more

October 7, 2014January 24, 2017

Open Destinations: Celebrating 15 Year of Travel Technology

Technology

Introduction Celebrating its 15th year in business, Open Destinations is provider of travel technology solutions for tour operators and wholesalers worldwide. The flagship travel booking system, Travel Studio, provides a ... Read more

September 19, 2014January 24, 2017

Are blogs the future?

Blogging

After 10 years plus, I am putting my hobby website, travelfromHere.com, up for sale. Take a look and you will see that it is a very straightforward directory of websites ... Read more

September 4, 2014June 1, 2020

Google and Yahoo! Executives Discuss the World of Search

Press Releases, The Travel Tech Show, WTM London

Top executives from well-known search engines, Google and Yahoo!, will advise delegates at World Travel Market 2014, the leading global event for the travel industry, how to improve their rankings. ... Read more

August 22, 2014January 24, 2017

Reputation is Everything

Social Media, Technology

Image: Dilbert Some news in the last few days has reminded me of one of the subjects I was addressing at my World Travel Market seminar back in 2010. The ... Read more

July 25, 2014January 24, 2017

Airlines, Hotels: Why are you giving away your mobile customers?

Technology

Image: TepWireless I make no apologies for getting back to the subject of mobile. It is simply the most important issue that is affecting travel right now. It is vital ... Read more

July 1, 2014January 24, 2017

Wholesalers and Butterflies

Technology

At the beginning of June, I organised the recent Distribution Best Practice Forum for Travel Technology Initiative – www.tti.org. (TTI will be partnering with WTM to bring you the WTM ... Read more

May 30, 2014January 24, 2017

It’s Personal

Technology

There is one area of travel that technology has yet to tackle well. We are getting there but I don’t think that it is yet good enough. Pre-Internet when travel ... Read more

May 7, 2014January 24, 2017

Mobile Matters

Technology

Nucleus, the brand, digital and intellectual property consultancy has been regularly surveying its clients since 2011, tracking the growth in mobile web browsing. The company’s latest survey highlights the continued ... Read more

April 4, 2014January 24, 2017

The Benjamin Button of Travel

Technology

This year World Travel Market will be celebrating its 35th event. I thought it might be interesting to write a retrospective on how the technology exhibited at WTM has changed ... Read more

March 7, 2014January 24, 2017

I am going to tell you a story

Technology

This is a tale about the storyfication of travel. Once upon a time there was an industry called Travel. It sold holidays to People. People were happy. Travel would tell ... Read more

January 10, 2014January 24, 2017

The Year of the Tablet

Technology

2014 is set to be the year of the tablet. These user friendly devices are expected to make the long-expected jump to global acceptance. Recent figures show that 47.6 million ... Read more