tf-blog

March 26, 2021March 25, 2021

How travel businesses can combat the threat of cyber security attacks

Hospitality and tourism firms are being warned to beef up their cyber security with a warning that attacks on businesses is rapidly on the increase.

October 20, 2020October 19, 2020

How to make the most of Travel Forward Virtual

Blog, Technology, Travel Technology

Last month we announced that Travel Forward would be a fully virtual event in November. One of the questions we were frequently asked was ‘how will the virtual event compare ... Read more

October 14, 2020October 22, 2020

Travel Forward Virtual Conference Programme Welcomes Booking.com, Expedia and Lufthansa

Press Releases, Travel Forward

The sessions will cover issues faced by travel tech providers and touch on the specifics of the current situation while also looking at how COVID-19 plays into trends Travel Forward ... Read more

July 21, 2020August 18, 2020

Emergence Of Niche Travel Post COVID-19

Blog, Technology

Several experts in the travel business have expressed confidence that we will likely see significant growth in niche travel driven primarily by the confidence of travelling in a less risk ... Read more

July 3, 2020August 17, 2020

5 rules for handling guest email addresses

Blog, Technology

The law, the tools on the market, and the automation options are all finally aligned. You have everything you need to collect your guest email addresses and communicate effectively.

June 26, 2020August 17, 2020

Now is the time for technology that works

Blog, Technology

As the travel industry has moved online to work remotely with the ongoing global crisis, technology plays an important role in assuring our continuous connection to the entire world.

June 19, 2020September 30, 2020

Could Virtual Reality be a way for hotels to differentiate?

Blog, Hospitality, Technology

Virtual Reality, and other rich content tools, could be the means to turn lookers into bookers for hotels.

June 12, 2020August 14, 2020

Millennials, Travel Tech and Post-Pandemic Travel

Blog, Technology

For travel providers, it’s now more important than ever to use technology that resonates with millennials. Because these digital natives aren’t just an important group in their own right.

June 5, 2020August 14, 2020

Could Zoom be the future for travel agencies?

Blog, Technology

We are becoming accustomed to video apps like Zoom, both in our social lives and our business lives.

June 1, 2020September 30, 2020

Data-driven Decisions In Times Of Uncertainty

Blog, Technology

It’s easy in times of crisis and uncertainty to be led by our emotions, and to make decisions which we wouldn’t normally make. Your best defence in uncertain times is ... Read more

May 26, 2020August 14, 2020

Travel Technology Trends For A Post-Coronavirus World

Blog, Technology

From a historical perspective, five years from now, we will look back on this period and simply conclude that travel technology was already ushering the future of travel. COVID-19 just ... Read more

May 22, 2020August 13, 2020

Contactless Hotel Operations Have Moved from Nice-to-Have to a Necessity

Blog, Hospitality, Technology

The idea of contactless technology in the hotel industry is not new, though until now it has been regarded as an operational ‘luxury’ rather than a must-have.

May 20, 2020May 29, 2020

Catch up – The future of loyalty in tourism: What are we learning from the COVID-19 crisis?

Video, Webinars

Speakers Paul is Senior Partner of the world’s leading independent travel technology consultancy, Genesys Digital Transformation. Paul founded the consultancy 25 years ago and during that time, Genesys has helped ... Read more

May 18, 2020August 13, 2020

The Future is Electric: Exploring the World in a Two Seat Solar Powered Airplane

Blog, Technology

While Tesla and other car manufacturers are changing the way we commute, prototype electric airplanes are set to change the way we fly in the future.

May 15, 2020August 13, 2020

SMART Tourism Will Help Destinations Reopen Faster And Safer During The COVID-19 Crisis

Blog, Technology

The past few years have seen more and more destinations adopting travel-tech solutions to enhance their visitor experience. Now, these same SMART tourism technologies can be adapted to help face ... Read more

May 11, 2020August 13, 2020

Time for airlines to revisit new-and-improved virtual reality

Aviation, Blog, Technology

The enthusiasm for virtual reality is growing as airlines consider all options for winning business and converting customers in the new post-Covid-19 world.

May 7, 2020August 13, 2020

The current thirst for virtual travel and its role in future travel planning

Blog, Technology

When travel shut down in March, the Faroe Islands – along with a large part of the world – turned to virtual tourism to remind tourists what they were missing, ... Read more

April 22, 2020August 13, 2020

Conversational Interfaces Are The Next Frontier In Travel

Blog, Technology

Billions of people use Facebook Messenger, WhatsApp and WeChat every day. Messaging apps to communicate with businesses as well as friends – Facebook says some 10 billion messages are exchanged ... Read more

April 22, 2020August 13, 2020

Navigating The Effect Of COVID-19 On The Short-Term Rental Industry

Blog, Technology

While almost every industry is feeling the impact of the Coronavirus (COVID-19) pandemic, the travel industry is at the forefront of the economic downturn, and naturally, that is a daunting ... Read more

March 18, 2020August 11, 2020

If You Aren’t Clued Up On AI, You’re Missing Out!

Blog, Technology

Artificial intelligence (AI) is something all of us have heard of, but what exactly is meant by “AI” and what’s it got to do with the travel industry?

March 18, 2020August 11, 2020

2020: A Breakout Year For Travel Tech

Blog, Technology

Here are our picks for the top 3 travel tech trends we’ll all be talking about in 2020.

October 16, 2019October 16, 2019

The Hospitality Tech Landscape: What Does the Future Hold?

Technology

The Future of Hotel Tech: What Does It Hold? For a long time, hotel tech didn’t give investors much to get excited about. Why? Many technology companies didn’t create anything ... Read more

October 3, 2019October 7, 2019

The Wonder of Travel Starts Here

Technology

By Evantia Giumba, Head of Travel Media and Startup Programme, WEMEA Online, Amadeus. It all starts with an idea. The electric light, the telephone, even the humble sandwich. Yes, there was ... Read more

August 15, 2019August 15, 2019

The impact of technology on business and leisure travellers

Technology

There is a convincing argument that the travel industry invented e-commerce. In the 1960s, American Airlines and IBM developed the first-ever computerised customer reservation system. Fast forward to the first ... Read more

July 12, 2019August 12, 2019

Blockchain in travel: hype or reality?

Technology

Blockchain is certainly causing excitement in the travel tech market. As companies and providers look for opportunities to use the technology, it is dividing opinions among specialists: does it create ... Read more

May 23, 2019

Realising Augmented Reality’s potential

Social Media

On September 1, the Cranborne Chase will launch an app using augmented reality to promote its wares. It’s an Area of Outstanding Natural Beauty (AoNB), largely in West Wiltshire and ... Read more

February 22, 2019February 22, 2019

2019: the year of Culture Trip?

Social Media

SIT back and enjoy the films. No, not The Oscars silly, but a series of travel shorts from Culture Trip, the media company promising to shake up travel. Consciously being ... Read more

February 11, 2019August 18, 2020

SEO overload: The rise of the machine is killing your blog

Blog, Blogging, marketing

Cast your mind back… Do you remember the reason you started blogging in the first place? Maybe it was because you wanted to publish your words and experiences, to help ... Read more

February 8, 2019February 8, 2019

Facebook messaging integration: is dark social going to get brighter?

Social Media

Messaging apps such as WhatsApp and Facebook Messenger are a shady place. Lots of stuff gets shared around in these private places. That’s kind of annoying if you work in ... Read more

January 28, 2019

Blippar stops trading: the long wait for AR and VR to become a reality

Social Media

ANOTHER new year, another debate on whether virtual and augmented reality will become, well, a reality. Not delivering on what’s been promised, gimmicky ideas, a focus on escapism – a ... Read more

December 20, 2018

The retro resurgence in travel and tourism

Social Media

When travelling around America in the 1980s, helpful signs directed you to park the car and photograph a view. With a camera back then, not a smartphone. These viewpoints were ... Read more

December 14, 2018December 14, 2018

The Disloyal Customer

Technology

I was at a conference the other day and, whilst awaiting the first speaker’s presentation, I was chatting with the lady next to me. I am not sure how it ... Read more

December 14, 2018December 14, 2018

Is YouTube’s hugely disliked Rewind 2018 round-up the most expensive tourism ad ever?

Social Media

In six days, a video has raced up YouTube’s trending charts thanks to, at the time of writing, some 113 million views. It is not the latest Bieber or BTS ... Read more

November 30, 2018November 30, 2018

Draining the swamp of fake influencers: can it be done?

Social Media

The analysis of an influencer’s worth is deepening daily, as brands turn away and genuine influencers turn on their wannabe colleagues. Two influencers in the past week called out others ... Read more

October 29, 2018October 31, 2018

Is Travel the Blockchain Beachhead?

Technology

Blockchain, so we are told, is a solution without a problem. Repeatedly, articles in the media say how Blockchain doesn’t have a real role, how it is being over-promoted, how ... Read more

October 17, 2018October 17, 2018

The third journey: the travel industry may not be transforming, but it is certainly transitioning

Technology

Marketers are familiar with the notion of the ‘customer journey’, which maps a route from potential prospect, through closed sale and beyond. In the world of travel of course, this ... Read more

June 8, 2018August 20, 2018

Transparency leads to trust

Summer 2018 Magazine, Technology

The EU’s new data protection rules, known as GDPR, are now in place and could have a global impact on the travel industry, Rob Gill reports. During the early months ... Read more

May 24, 2018July 3, 2018

CRM is moving on

Technology

A week or so ago I saw a demonstration of one of the better CRM systems, specifically designed for travel companies. What impressed me is how sophisticated customer relationship management has ... Read more

April 12, 2018May 10, 2018

Smart Tourism 2020

Technology

One of the seminar sessions I am running at this year’s Arabian Travel Market is called Smart Tourism 2020. I do work within both the tourism and travel industries and ... Read more

April 11, 2018May 10, 2018

Artificial intelligence: to infinity and beyond

Spring 2018 Magazine, Technology

Artificial intelligence has the potential to be as transformative as the introduction of computers – and the travel industry stands to benefit. Jenny Southan explains Over the past few years, ... Read more

April 4, 2018May 10, 2018

Comparing the Middle East travel market to other regions

Technology, Trends

Phocuswright has been tracking the size and growth of total and online travel markets for over two decades. In 2017, we sized the total market globally at US$1.6T. While online ... Read more

March 21, 2018May 10, 2018

Millennials, mobile fuel soaring online bookings in Middle East

Destinations, Technology, Trends

The Middle East’s relatively young population (38% below 20 years old and 27% millennials) and high Internet penetration (74%) are helping to driving double-digit growth in the region’s online travel ... Read more

March 15, 2018May 10, 2018

Losing your voice

Technology

I have been doing some research for a presentation I will be giving next month. I am going to be talking about our future customers – Generation Z. They were ... Read more

March 7, 2018May 10, 2018

City break innovations in a Balearic capital

Destinations, Spring 2018 Magazine, Technology

Now that Palma de Mallorca has reinvented itself as a city break destination, Katherine Lawrey finds out how the city is refining the visitor experience. Encouraging visitors to disperse throughout ... Read more

February 22, 2018June 2, 2020

Social media expertise needed as the market gets complicated

Technology

For three years from 2014-17, I looked after a lot of social media accounts. It was the phase where travel companies knew they had to have social, but had no ... Read more

February 16, 2018May 10, 2018

At last a use for Blockchain

Technology

I don’t know about you but I have been to quite a few presentations on blockchain and read plenty of articles on the subject. I now think I understand what ... Read more

January 25, 2018May 10, 2018

Smart Tourism

Technology

I will be running a new seminar at this year’s Arabian Travel Market. I am calling it Smart Tourism. The ‘smart’ concept has reached almost everything around us. I have ... Read more

January 19, 2018May 10, 2018

The package holiday is alive and well

Technology

Expedia has carried out a research study in partnership with The Center for Generational Kinetics. The study is called ‘Generations on the Move – A deep dive into multi-generational travel ... Read more

December 20, 2017May 10, 2018

Is the January feeding frenzy coming to an end?

Technology

Some interesting news from Hitwise. Part 3 of their Cyber Week 2017 report showed increased travel purchase activity during Black Friday in November. As we all know, January has traditionally ... Read more

November 17, 2017May 10, 2018

Digital Hospitality

Technology

At World Travel Market London this year, I ran a Summit called Future Digital Thinking. I split this into 2 two hour sessions, the first focusing on the hospitality sector ... Read more