WTM London this year opens on the same day as COP26 in Glasgow. Given the mounting crisis of climate change and the challenge of adapting to it, it is no ... Read more
Over the last twenty years, many tourism businesses and destinations have developed proven solutions to the issues which arise from tourism. This Solutions Platform provides many examples of reducing negative ... Read more
Labels and certificates convey little; they lack meaning for travellers and holidaymakers The travel and tourism sector has generated a plethora of labels, all intended to convey that this form ... Read more
When it comes to effective marketing strategies, the range of suggestions out there is vast. If you’re looking for ways to grow your travel company’s customer base, convert more traffic ... Read more
For decades, scientists have refused to make a strong link between climate change and extreme weather events, but that has changed. Recently, Bloomberg Green reported extreme weather in several areas ... Read more
The answer is yes and no. Yes, because as I have written about here before, the market research demonstrates that increasing numbers of travellers, from all source markets, are looking ... Read more
The Responsible Tourism movement is broad, it encompasses all those who are actively making tourism more sustainable. The taking of responsibility is demonstrated by action. It is about making better ... Read more
Research shows that travellers and holidaymakers want to travel sustainably and look for businesses and destinations that take responsibility for providing them with those opportunities. 48% say they find it ... Read more
This is a guest post written by John Swarbrooke. Way back in 1998, John published the seminal text on Sustainable Tourism Management, and it is still in print. It has, for ... Read more
The Global Travel & Tourism Resilience Council has partnered with World Travel Market to provide the travel industry with insights and thought leadership during this time of crisis and uncertainty. ... Read more
These are extraordinary times, a return to business as usual looks improbable. The IMF is predicting that the ‘Great Lockdown’ will result in the worst recession since the Great Depression, ... Read more
Hotels have been attempting to mitigate lowering the rates and putting new measures in place with an aim to revive the hotel industry and contribute to revenue recovery amid the ... Read more
We have been forced to stop travelling, to repatriate our guests, do what we can for those that depend on us, and only then try to find the time, the ... Read more
The Global Travel & Tourism Resilience Council has partnered with World Travel Market to provide the travel industry with insights and thought leadership during this time of crisis and uncertainty.
When it comes to your business, keeping teams motivated and customers engaged is crucial. We believe there are three key things to do to ensure morale is kept high: communication, ... Read more
As the current pandemic keeps escalating a lot of us have found ourselves working from home, and a bit wary of how we are going to adjust to this new ... Read more
Coronavirus dominates the news, but one doesn’t have to look very far to see people making connections between the current emergency and sustainable tourism.
WTM director takes part in BBC radio interviews to bust some of the myths about travelling now we’re in the Brexit transition period “The nation has celebrated and commiserated in ... Read more
Last November 4-6th marked the 40th World Travel Market annual tradeshow at the ExCel London. Attended by over 50,000 representatives from the tourism and travel industry all over the world, ... Read more
Listen now on iTunes Listen now on Spotify Travel has seen its fair share of ups and downs this year, from the collapse of big travel businesses such as ... Read more
Listen now on iTunes Listen now on Spotify This episode was recorded LIVE at the World Travel Market, London- the biggest travel trade show in the world. We had ... Read more
At best, the tourism sector can address its own resilience. We often hear talk about the resilience of a destination, its ability to bounce back from adverse circumstances. In the ... Read more
Most people I know suffer from imposter syndrome. Most of us believe that any second now, we’ll be found out as frauds, hypocrites, or simply as completely out of our ... Read more
We are failing to reduce and mitigate – resilience requires that we adapt. We have not even begun to slow the rate of growth in greenhouse gas emissions Ahead of ... Read more
“The Bramble Cay melomys was a little brown rat,” said the director for the Wilderness Society, Tim Beshara. “But it was our little brown rat and it was our responsibility ... Read more
At World Travel Market, London this year the focus on World Responsible Tourism Day was on the challenge of decarbonising our industry. Carbon emissions from our fossil-fuelled economies are causing ... Read more
As a leading sustainable holiday destination, the Slovenian Tourist Board (STB) has long since believed in using tourism as a force for good – raising awareness for the environment, supporting ... Read more
The outpouring of grief on social media over the weekend of 14-16 September resembled the response to a national disaster. Yet no lives had been lost – the sadness was ... Read more
The Future of Hotel Tech: What Does It Hold? For a long time, hotel tech didn’t give investors much to get excited about. Why? Many technology companies didn’t create anything ... Read more
This year at WTM London, we are addressing some of the major sustainability challenges and asking who can do what about them. We need businesses and destination governments to step ... Read more
The demise of Thomas Cook was a sad and sobering event for all of us in the travel industry, and has prompted some remarkable acts of kindness towards those affected. ... Read more
Listen now on iTunes Listen now on Spotify With travel being the second biggest spend for 16-35’s over things like bills and food, it’s no wonder that pop culture ... Read more
A friend of mine called last week for holiday advice. It’s not the first time someone has done this, but it is the first time that a friend has done ... Read more
We announced the finalists in the 2019 World Responsible Tourism Awards two weeks ago, they will be presented with Gold or Silver Awards at WTM London on November 6th, and one of ... Read more
The preparations for the Floriade Expo 2022 are in full swing. Everyone is working hard on the realization of the 7th International Horticultural Expo, together with the Municipality of Almere ... Read more
Listen now on iTunes Listen now on Spotify As we strive for a more inclusive and diverse society, is that being reflected in how we meet the needs of ... Read more
To imagine what tourism should do next in my ongoing quest for ‘tourism’s new stories’, I found that the Shambala Festival is one of the best examples around
At World Travel Market in 2016, we ran a session called Content In Crisis which looked at the gnarly problem of whether influencers should be required to clearly label content ... Read more
There is a convincing argument that the travel industry invented e-commerce. In the 1960s, American Airlines and IBM developed the first-ever computerised customer reservation system. Fast forward to the first ... Read more
We – Mona and Paul – love travelling and recently launched a website named Toast to Thailand. Toast to Thailand provides travellers with detailed practical information and offers suggestions to ... Read more
Listen now on iTunes Listen now on Spotify With around 3.5 billion people actively engaged in social media, it has become integral to the success of a business, particularly ... Read more
There are still places where locals are surprised to see tourists, although there are fewer each year. And of course, many businesses are pleased to see them arrive, but there ... Read more
Across Europe, the beginning of August signifies the beginning of the long summer holiday. Children are all off school for several weeks. Parliaments shut for a while. Stuck for anything ... Read more
Listen now on iTunes Listen now on Spotify In a competitive industry like travel and tourism, how can companies ensure that they appeal to all demographics? This month’s Pride ... Read more
The International Travel & Tourism Awards, presented by WTM London take place on Tuesday 5 November 2019 at Magazine, London and are now open for entries. Here are ten reasons why ... Read more
Last Friday, the Guardian newspaper announced that it was updating its style guide “to introduce terms that more accurately describe the environmental crises facing the world.” The paper’s editor Katherine ... Read more
When talking about travel trends, ‘experience’ has been the keyword in trends across the travel industry. As a whole, consumers are choosing to spend on things that enhance their lives ... Read more
Listen now on iTunes Listen now on Spotify The rise of podcasting into the mainstream has been significant and more and more businesses are seeing audio on demand as ... Read more
Shortly after the International Travel & Tourism Awards (ITTAs) evening last year, we reached out to all the winners as we wanted to find out if winning an award meant ... Read more
I wanted to write about May Day. I wanted to write about working less and remaking our connection to the earth. I really didn’t want to write about climate change. ... Read more
While some Halal tourism networks showcase outstanding promotional services to their audiences, many travel professionals still struggle to address their Muslim travellers’ needs. A panel of thought leaders in the ... Read more
Halal tourism is amongst the fastest developing sectors in the travel industry, gradually becoming more conventional. Global travel companies are thus implementing business models to be included into this growing ... Read more
Upon the recent news that women make 80% of all travel decisions, the future of travel certainly appears to be female. But how do travel professionals speak up and get ... Read more
Listen now on iTunes Listen now on Spotify Branded content in the travel sector means telling memorable stories, but how can you be sure you’re delivering your brand story ... Read more
They say that love is the food of life, and travel is the dessert. If that is to be believed, then it means that honeymoon (the dessert after the wedding) ... Read more
The world of travel content is as vast as the globe itself. Newspaper and magazine articles, blogs and vlogs, influencers’ social media posts, TV documentaries, radio podcasts – and not ... Read more
Listen now on iTunes Listen now on Spotify TV presenter and campaigner June Sarpong came to the WTM to host a panel on the issue of gender equality in ... Read more
Listen now on iTunes Listen now on Spotify Destinations and travel businesses around the world are making great efforts to attract a larger share of China’s outbound travellers, but ... Read more
In 2018 there has been very little discussion in the Responsible Tourism programme across WTM’s portfolio of trade shows in Cape Town, Dubai, London, Sao Paulo about the decarbonisation of ... Read more
Catch up on the Responsible Tourism sessions from WTM London right here… 1. Business Taking Responsibility for Security, Health and Safety At the heart of the responsibility agenda is taking ... Read more
Listen now on iTunes Listen now on Spotify 2018 marked the 100th anniversary of British women gaining the right to vote and WTM London held a special travel-focused debate ... Read more
Listen now on iTunes Listen now on Spotify Johan Lundgren took over as CEO of easyJet in December 2017 and, since joining the airline, has set out a significant ... Read more
Are you an influencer or a microinfluencer (or even a nanoinfluencer)? After this week, more may be in the latter category. Instagram has finally announced that it is to crack ... Read more
Few people see Black Friday as a day for reflection. Along with its online sibling – Cyber Monday – It’s the apotheosis of consumption – a no-holds-barred scramble to ‘get ... Read more
The Women in Travel meetup celebrated its 5th year this year in London with an even bigger and bolder event. When I first raised the idea of starting a woman ... Read more
Listen now on iTunes Listen now on Spotify On this episode, direct from WTM London, five industry leaders from Euromonitor International, TUI, Easyjet, Travel Counsellors and Hilton discuss what ... Read more
It may have been the third and final day of WTM London 2018, but that didn’t mean things slowed down at all. ExCel London was once again packed with travel ... Read more
Organised by WTM London To become a Finalist in the World Responsible Tourism Awards is a significant achievement, it marks you out as a leader in Responsible Tourism; it carries ... Read more
Ideas certainly did arrive here on day two of WTM London 2018, as industry experts continued to inspire audiences across The WTM Global Stage and the brand-new Inspiration Zones. You ... Read more
A unique land, timeless and boundless, an endless island. His ancient story steeped in charm and mystery, beyond comparison with other Mediterranean and European civilizations, which has generated a strongly ... Read more
Listen now on iTunes Listen now on Spotify Direct from the shop floor on the first day of the 3 day World Travel Market event in London’s Excel, with Global ... Read more
At 10am today WTM London 2018 got underway. Travel professionals from around the world filled the halls of ExCel London, all here to find #NewIdeas, #NewBusiness and #NewInspirations to fuel ... Read more
WE are delighted to be back at World Travel Market to deliver seven world-class seminars on the best use of social media in today’s travel and tourism industry. The pace ... Read more
Climate week NYC is the largest climate event in the world, New York City is its home, and this year’s event on 24 to 30 September is the 10th Anniversary. ... Read more
Guest Blog by Nick Pilbeam, Divisional Director, Reed Exhibitions I recently spent the day heading up the judging panel for the brand new International Travel & Tourism Awards that are ... Read more
Last month we officially closed the Awards entry portal for the FIRST EVER International Travel & Tourism Awards. After a steady flow of entries from national, regional and city tourist ... Read more
The TUI Group operates in 180 destinations, employs 67,000 people in more than 100 countries and provides holiday services to around 20m people. In size, they are world leaders. With ... Read more
Yesterday activist travel company Responsible Travel launched Crowded Out, a documentary about the growth of overtourism which is a consequence of exponential growth in travel and tourism bumping up against ... Read more
A couple of weeks ago the Swedish burger chain MAX Burgers announced that all its burgers are now climate positive. From June 14, 2018, any meal eaten at any one ... Read more
Russia has a great offering of tourism, and after reading this blog you will get the complete picture of the Russian travel market and what it has to offer tourists ... Read more
For the current blog I am delighted to interview the amazing Chantelle Cole, Executive Manager: Strategic Projects and Brand at the V&A Waterfront in Cape Town. Chantelle tells us about her career ... Read more
Sri Lanka’s tourism industry is prospering, fuelled by a diversification of its visitor markets. Dave Richardson explains Nearly a decade on from the end of its civil war, Sri Lanka ... Read more
A couple of exciting new stories about two upcoming hotels suggest the travel industry is beginning to wake up to the potential of the circular economy for tourism. In my ... Read more
A new report by the Global Wellness Institute sheds light on the spa trends of the future. Charlotte Cullinan asks the experts how these will change the industry The wellness ... Read more
TWO friends left Facebook this week after revelations that the data of 50m people had been mined and sold without the knowledge and permission of the user. Far more is ... Read more
Thomas Cook has just launched a new three-year sustainability strategy, promising to “Make a Difference with Every Holiday”. Their ambition is to make a positive contribution to the destinations they ... Read more
Thursday 8th March was International Women’s Day 2018 and its theme was #pressforprogress. Women in Travel run a day of celebration in connection with a leading hospitality trade show here ... Read more
I have been doing some research for a presentation I will be giving next month. I am going to be talking about our future customers – Generation Z. They were ... Read more
A £40 million Discover England fund has been distributed to ensure England stays competitive in the global tourism industry. Debbie Ward finds out what the grant recipients will bring to ... Read more
Last week, I spent a night in a hotel in Brussels that has taken a circular economy approach to redesigning the way its loyalty scheme works. Following on from my ... Read more
Here are five ways that Cape Town, host city of WTM Africa, is at the forefront of tourism trends, writes Katherine Lawrey. 1. Investment in Halal training Cape Town Tourism ... Read more
If you were in the US and tuned into Super Bowl 50, you would have seen what purported to be a trailer for a reboot of a movie that arguably ... Read more
Now that Palma de Mallorca has reinvented itself as a city break destination, Katherine Lawrey finds out how the city is refining the visitor experience. Encouraging visitors to disperse throughout ... Read more
