The Global Travel & Tourism Resilience Council has partnered with World Travel Market to provide the travel industry with insights and thought leadership during this time of ... Read more
These are extraordinary times, a return to business as usual looks improbable. The IMF is predicting that the ‘Great Lockdown’ will result in the worst recession since ... Read more
Hotels have been attempting to mitigate lowering the rates and putting new measures in place with an aim to revive the hotel industry and contribute to revenue ... Read more
The Global Travel & Tourism Resilience Council has partnered with World Travel Market to provide the travel industry with insights and thought leadership during this time of ... Read more
When it comes to your business, keeping teams motivated and customers engaged is crucial. We believe there are three key things to do to ensure morale is ... Read more
As the current pandemic keeps escalating a lot of us have found ourselves working from home, and a bit wary of how we are going to adjust ... Read more
Coronavirus dominates the news, but one doesn’t have to look very far to see people making connections between the current emergency and sustainable tourism.
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WTM director takes part in BBC radio interviews to bust some of the myths about travelling now we’re in the Brexit transition period “The nation has celebrated ... Read more
Last November 4-6th marked the 40th World Travel Market annual tradeshow at the ExCel London. Attended by over 50,000 representatives from the tourism and travel industry all ... Read more
Listen now on iTunes Listen now on Spotify This episode was recorded LIVE at the World Travel Market, London- the biggest travel trade show in the ... Read more
At best, the tourism sector can address its own resilience. We often hear talk about the resilience of a destination, its ability to bounce back from adverse ... Read more
Most people I know suffer from imposter syndrome. Most of us believe that any second now, we’ll be found out as frauds, hypocrites, or simply as completely ... Read more
We are failing to reduce and mitigate – resilience requires that we adapt. We have not even begun to slow the rate of growth in greenhouse gas ... Read more
“The Bramble Cay melomys was a little brown rat,” said the director for the Wilderness Society, Tim Beshara. “But it was our little brown rat and it ... Read more
At World Travel Market, London this year the focus on World Responsible Tourism Day was on the challenge of decarbonising our industry. Carbon emissions from our fossil-fuelled ... Read more
As a leading sustainable holiday destination, the Slovenian Tourist Board (STB) has long since believed in using tourism as a force for good – raising awareness for ... Read more
The outpouring of grief on social media over the weekend of 14-16 September resembled the response to a national disaster. Yet no lives had been lost – ... Read more
The Future of Hotel Tech: What Does It Hold? For a long time, hotel tech didn’t give investors much to get excited about. Why? Many technology companies ... Read more
This year at WTM London, we are addressing some of the major sustainability challenges and asking who can do what about them. We need businesses and destination ... Read more
The demise of Thomas Cook was a sad and sobering event for all of us in the travel industry, and has prompted some remarkable acts of kindness ... Read more
Listen now on iTunes Listen now on Spotify With travel being the second biggest spend for 16-35’s over things like bills and food, it’s no wonder ... Read more
A friend of mine called last week for holiday advice. It’s not the first time someone has done this, but it is the first time that a friend has done ... Read more
We announced the finalists in the 2019 World Responsible Tourism Awards two weeks ago, they will be presented with Gold or Silver Awards at WTM London on November 6th, ... Read more
With only a few more years to go, the preparations for the Floriade Expo 2022 are in full swing. Everyone is working hard on the realization of ... Read more
Listen now on iTunes Listen now on Spotify As we strive for a more inclusive and diverse society, is that being reflected in how we meet ... Read more
To imagine what tourism should do next in my ongoing quest for ‘tourism’s new stories’, I found that the Shambala Festival is one of the best examples around
At World Travel Market in 2016, we ran a session called Content In Crisis which looked at the gnarly problem of whether influencers should be required to ... Read more
There is a convincing argument that the travel industry invented e-commerce. In the 1960s, American Airlines and IBM developed the first-ever computerised customer reservation system. Fast forward ... Read more
We – Mona and Paul – love travelling and recently launched a website named Toast to Thailand. Toast to Thailand provides travellers with detailed practical information and ... Read more
Listen now on iTunes Listen now on Spotify With around 3.5 billion people actively engaged in social media, it has become integral to the success of ... Read more
There are still places where locals are surprised to see tourists, although there are fewer each year. And of course, many businesses are pleased to see them ... Read more
Across Europe, the beginning of August signifies the beginning of the long summer holiday. Children are all off school for several weeks. Parliaments shut for a while. ... Read more
Listen now on iTunes Listen now on Spotify In a competitive industry like travel and tourism, how can companies ensure that they appeal to all demographics? ... Read more
The International Travel & Tourism Awards, presented by WTM London take place on Tuesday 5 November 2019 at Magazine, London and are now open for entries. Here ... Read more
Last Friday, the Guardian newspaper announced that it was updating its style guide “to introduce terms that more accurately describe the environmental crises facing the world.” The ... Read more
When talking about travel trends, ‘experience’ has been the keyword in trends across the travel industry. As a whole, consumers are choosing to spend on things that ... Read more
Listen now on iTunes Listen now on Spotify The rise of podcasting into the mainstream has been significant and more and more businesses are seeing audio ... Read more
Shortly after the International Travel & Tourism Awards (ITTAs) evening last year, we reached out to all the winners as we wanted to find out if winning ... Read more
I wanted to write about May Day. I wanted to write about working less and remaking our connection to the earth. I really didn’t want to write ... Read more
While some Halal tourism networks showcase outstanding promotional services to their audiences, many travel professionals still struggle to address their Muslim travellers’ needs. A panel of thought ... Read more
Halal tourism is amongst the fastest developing sectors in the travel industry, gradually becoming more conventional. Global travel companies are thus implementing business models to be included ... Read more
Upon the recent news that women make 80% of all travel decisions, the future of travel certainly appears to be female. But how do travel professionals speak ... Read more
Listen now on iTunes Listen now on Spotify Branded content in the travel sector means telling memorable stories, but how can you be sure you’re delivering ... Read more
The world of travel content is as vast as the globe itself. Newspaper and magazine articles, blogs and vlogs, influencers’ social media posts, TV documentaries, radio podcasts ... Read more
Listen now on iTunes Listen now on Spotify Destinations and travel businesses around the world are making great efforts to attract a larger share of China’s ... Read more
In 2018 there has been very little discussion in the Responsible Tourism programme across WTM’s portfolio of trade shows in Cape Town, Dubai, London, Sao Paulo about ... Read more
Catch up on the Responsible Tourism sessions from WTM London right here… 1. Business Taking Responsibility for Security, Health and Safety At the heart of the responsibility ... Read more
Listen now on iTunes Listen now on Spotify 2018 marked the 100th anniversary of British women gaining the right to vote and WTM London held a ... Read more
Listen now on iTunes Listen now on Spotify Johan Lundgren took over as CEO of easyJet in December 2017 and, since joining the airline, has set ... Read more
Are you an influencer or a microinfluencer (or even a nanoinfluencer)? After this week, more may be in the latter category. Instagram has finally announced that it ... Read more
Few people see Black Friday as a day for reflection. Along with its online sibling – Cyber Monday – It’s the apotheosis of consumption – a no-holds-barred ... Read more
The Women in Travel meetup celebrated its 5th year this year in London with an even bigger and bolder event. When I first raised the idea of ... Read more
Listen now on iTunes Listen now on Spotify On this episode, direct from WTM London, five industry leaders from Euromonitor International, TUI, Easyjet, Travel Counsellors and ... Read more
Organised by WTM London To become a Finalist in the World Responsible Tourism Awards is a significant achievement, it marks you out as a leader in Responsible ... Read more
Ideas certainly did arrive here on day two of WTM London 2018, as industry experts continued to inspire audiences across The WTM Global Stage and the brand-new ... Read more
A unique land, timeless and boundless, an endless island. His ancient story steeped in charm and mystery, beyond comparison with other Mediterranean and European civilizations, which has ... Read more
Listen now on iTunes Listen now on Spotify Direct from the shop floor on the first day of the 3 day World Travel Market event in London’s ... Read more
At 10am today WTM London 2018 got underway. Travel professionals from around the world filled the halls of ExCel London, all here to find #NewIdeas, #NewBusiness and ... Read more
WE are delighted to be back at World Travel Market to deliver seven world-class seminars on the best use of social media in today’s travel and tourism ... Read more
Guest Blog by Nick Pilbeam, Divisional Director, Reed Exhibitions I recently spent the day heading up the judging panel for the brand new International Travel & Tourism ... Read more
Last month we officially closed the Awards entry portal for the FIRST EVER International Travel & Tourism Awards. After a steady flow of entries from national, regional ... Read more
The TUI Group operates in 180 destinations, employs 67,000 people in more than 100 countries and provides holiday services to around 20m people. In size, they are ... Read more
Yesterday activist travel company Responsible Travel launched Crowded Out, a documentary about the growth of overtourism which is a consequence of exponential growth in travel and tourism ... Read more
A couple of weeks ago the Swedish burger chain MAX Burgers announced that all its burgers are now climate positive. From June 14, 2018, any meal eaten ... Read more
Russia has a great offering of tourism, and after reading this blog you will get the complete picture of the Russian travel market and what it has ... Read more
For the current blog I am delighted to interview the amazing Chantelle Cole, Executive Manager: Strategic Projects and Brand at the V&A Waterfront in Cape Town. Chantelle tells us ... Read more
Sri Lanka’s tourism industry is prospering, fuelled by a diversification of its visitor markets. Dave Richardson explains Nearly a decade on from the end of its civil ... Read more
A couple of exciting new stories about two upcoming hotels suggest the travel industry is beginning to wake up to the potential of the circular economy for ... Read more
A new report by the Global Wellness Institute sheds light on the spa trends of the future. Charlotte Cullinan asks the experts how these will change the ... Read more
TWO friends left Facebook this week after revelations that the data of 50m people had been mined and sold without the knowledge and permission of the user. ... Read more
Thomas Cook has just launched a new three-year sustainability strategy, promising to “Make a Difference with Every Holiday”. Their ambition is to make a positive contribution to ... Read more
Thursday 8th March was International Women’s Day 2018 and its theme was #pressforprogress. Women in Travel run a day of celebration in connection with a leading hospitality ... Read more
I have been doing some research for a presentation I will be giving next month. I am going to be talking about our future customers – Generation ... Read more
A £40 million Discover England fund has been distributed to ensure England stays competitive in the global tourism industry. Debbie Ward finds out what the grant recipients ... Read more
Last week, I spent a night in a hotel in Brussels that has taken a circular economy approach to redesigning the way its loyalty scheme works. Following ... Read more
Here are five ways that Cape Town, host city of WTM Africa, is at the forefront of tourism trends, writes Katherine Lawrey. 1. Investment in Halal training ... Read more
Now that Palma de Mallorca has reinvented itself as a city break destination, Katherine Lawrey finds out how the city is refining the visitor experience. Encouraging visitors ... Read more
Fifty years ago my father took me for a day trip to Boulogne, just across the channel from Ramsgate. He headed us straight for the back streets ... Read more
One of the most common questions you’ll get at many blogging and influencer conferences these days from new content creators is “what advice would you give someone ... Read more
What connects most of the recent high profile campaigns to make tourism more responsible? Stop riding elephants. Don’t swim with dolphins. Avoid handicrafts made from endangered species. ... Read more
For three years from 2014-17, I looked after a lot of social media accounts. It was the phase where travel companies knew they had to have social, ... Read more
There is mounting concern about orphanages and tourism around the world, but the response has been patchy. Our world is a diverse place and our understanding of ... Read more
I don’t know about you but I have been to quite a few presentations on blockchain and read plenty of articles on the subject. I now think ... Read more
Last week Harold Goodwin’s blog laid out his reasons why the aviation industry’s approach to addressing its ongoing growth in emissions is inadequate. This week, I want ... Read more
According to PriceWaterhouseCoopers Women in Work Index 2016, Women Returners still make up a significantly underutilised resource. In particular, this research shows that in the UK an ... Read more
Globally aviation emits around 2% of CO2 and other greenhouse gases, bring its total emissions to around 5% of the global total; if aviation were a country ... Read more
Thomas Cook is making the news this week for a new programme it is trialing to enable guests to pre-book sunloungers before they come on holiday. From ... Read more
It is a kind of pollution. There are of course several contenders. Carbon emissions and consequent global warming, soil degradation, overpopulation, biodiversity and plastics. It is not ... Read more