If history is believed to repeat itself many times over, then it is predicted that the luxury market will be the first to come out of the dark that this ... Read more
Speakers Chiara has been working in the travel and payments industry for the past 20 years and is currently the Vice President Market Development Travel, within the Enterprise Partnerships team ... Read more
Speakers Brian Quarrie is a management executive with 20 years specialist knowledge within the payments industry. Having worked across multiple geographies (Europe, Middle East and Africa) and several payment product ... Read more
Speakers Paul Charles is a former BBC News Presenter, former Communications Director to Sir Richard Branson at Virgin Atlantic and at Eurostar, and now runs The PC Agency, a global ... Read more
Can hotels help us live more sustainably? Can they help us prepare and adapt for a life that will increasingly be defined by an ever-worsening climate emergency?
Payment processes, chargebacks and refunds will be discussed at length in the first Travel Forward Online, a new imprint designed to bring a digitised Travel Forward experience to the desktops ... Read more
The law, the tools on the market, and the automation options are all finally aligned. You have everything you need to collect your guest email addresses and communicate effectively.
WTM Portfolio is leading the way in tackling the climate crisis by hosting a symposium of top scientists who are working on ways to decarbonise aviation. Harold Goodwin, WTM’s Responsible ... Read more
The global pandemic has revealed how important tourism is to so many developed and developing countries. COVID-19 has had very different impacts on guests and hosts.
Learning to live with the threat of COVID-19 will take time. As this month’s Responsible Tourism News goes to press some states in the USA are halting re-openings.
The WTA’s Nine-Point List of Assets & Attributes for Wellness Destinations, along with how each point might apply to any geographic destination as the industry recovers, is as follows…
As the travel industry has moved online to work remotely with the ongoing global crisis, technology plays an important role in assuring our continuous connection to the entire world.
This month has brought new focus to Black Lives Matter, and the everyday racism many black people still experience. When it comes to the travel industry, there’s a lot more ... Read more
Influencer marketing is often described as ‘accelerated word-of-mouth’. The direct relationship between consumers and influencers allows brands to communicate in a way that feels authentic and in tune with what ... Read more
The global COVID-19 pandemic has severely hit the healthy and sustainable development of world tourism. How to support the recovery of tourism market after the pandemic is under control has ... Read more
Last week I was able to interview Derek, I began by asking him about how important tourism was to creating a more just and equal society post-apartheid.
ForwardKeys, the world’s leading travel analytics company, latest air bookings data shows the road to recovery is plausible for the Middle East to kick-start this year, despite the imminent drop ... Read more
Speakers Prior to joining IGLTA, John has worked for Delta Air Lines, the Washington D.C. Convention Bureau, and the Human Rights Campaign. He was born in Massachusetts, attended the University ... Read more
With some countries now starting to ease their lockdown regulations due to COVID-19, there have already been signs of revenge spending with luxury brands.
Cleanliness is the new godliness. This is the path that the hospitality sector is headed as major hotels chains and resorts make their re-opening plans known.
Travel has gone from a position where it represented more than 10% of global GDP, employing or supporting more than 300 million people, to a virtual standstill with only limited ... Read more
Now as our industry enters a different phase, where we are tentatively reopening again, it is good to see examples appearing of governments and private sector initiatives introducing vouchers and ... Read more
As international travel comes to a standstill with closed borders and struggling airlines, experts around the world are looking up to domestic travel as a means to kickstart the recovery ... Read more
For travel providers, it’s now more important than ever to use technology that resonates with millennials. Because these digital natives aren’t just an important group in their own right.
WTM Global Hub’s ongoing series of business-focused webinars will feature two sessions this week, looking at where technology will make the difference in the post-COVID-19 new normal, followed by a ... Read more
As many of you will already be aware, we opened entries for the World Responsible Tourism Awards a couple of weeks ago. The aim of this year’s awards is to ... Read more
Tourism and travel employs one in 10 of the world’s working population and is estimated to be worth a staggering US$8.9 trillion – that’s 10.3 per cent of world GDP.
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For our industry, where much of the conversation of the last few years in tourism has focussed on the issue of over-tourism, this question is especially pertinent. What comes next?
It’s easy in times of crisis and uncertainty to be led by our emotions, and to make decisions which we wouldn’t normally make. Your best defence in uncertain times is ... Read more
Over the past couple of months the events industry has changed dramatically. Events that are usually attended by thousands of people in huge conference centres have been postponed to later ... Read more
It’s hard to believe that only a few months ago everything looked normal in the airline world. Well as normal as it ever is, there is always some challenge to ... Read more
From a historical perspective, five years from now, we will look back on this period and simply conclude that travel technology was already ushering the future of travel. COVID-19 just ... Read more
WTM Global Hub – WTM Portfolio’s new online portal – and Travel Forward – the leading travel technology event in travel & hospitality – are hosting a free-to-view webinar which ... Read more
The World Responsible Tourism Awards 2020 are dedicated to acknowledging those in travel and tourism who have taken remarkable steps to address the multiple challenges brought to our industry by ... Read more
The idea of contactless technology in the hotel industry is not new, though until now it has been regarded as an operational ‘luxury’ rather than a must-have.
Travel bans imposed across the globe, hundreds of thousands of flight cancellations, thousands of cancelled cruise voyages and port closures have led to a sharp drop in tourism demand.
The past few years have seen more and more destinations adopting travel-tech solutions to enhance their visitor experience. Now, these same SMART tourism technologies can be adapted to help face ... Read more
*by Dre Nascimento Understand how to think about attractive publications for the public in the tourism sector without being sensationalist during the coronavirus pandemic Since the middle of March, the ... Read more
*by Gustavo Pinto We’re gradually getting over the initial shock of unprecedented proportions that this moment has brought us – especially after COVID-19 was classified as a global pandemic. As ... Read more
*by CAPTUR (Camara Provincial de Turismo Pichincha) Ecuador is facing both a health and economic crisis and is in a very difficult situation. It has not had its own currency ... Read more
*by ATTA (Adventure Travel Trade Association) We all know that the behaviour of tourists is going to change after this huge pandemic. The Adventure Travel Trade Association team, especially our ... Read more
*by Alexandre Sampaio (President of the Brazilian Hospitality & Food Association) The arrival of the new coronavirus (Covid-19) in Brazil just over a month ago changed the lives of Brazilian ... Read more
*by Adriana Cavalcanti The purpose of this article is to generate some ideas and get moving towards all industries, without exception, resuming their operations; after all, isn’t that what we’ve ... Read more
*by Luciane Leite For almost two months now we’ve been working in a scenario that has no precedents, either in Brazil or worldwide. Millions of people are working from home ... Read more
The experience of travelling by plane is set to change forever. New restrictions and regulations will appear for every part of the journey due to COVID-19.
The enthusiasm for virtual reality is growing as airlines consider all options for winning business and converting customers in the new post-Covid-19 world.
As we look at ways to achieve a sustainable future for tourism, we should ask what tourism can do to support a sustainable future. How can we redesign our industry ... Read more
When travel shut down in March, the Faroe Islands – along with a large part of the world – turned to virtual tourism to remind tourists what they were missing, ... Read more
Destinations and other travel organisations are embracing Zoom, Spotify and voucher schemes during the coronavirus crisis as they try to stay relevant and, in the case of some, maintain viable ... Read more
Recent tourism initiatives and campaigns give me hope that the industry’s recovery can be marked by the same generosity and resilience that has been shown through the early stages of ... Read more
Billions of people use Facebook Messenger, WhatsApp and WeChat every day. Messaging apps to communicate with businesses as well as friends – Facebook says some 10 billion messages are exchanged ... Read more
While almost every industry is feeling the impact of the Coronavirus (COVID-19) pandemic, the travel industry is at the forefront of the economic downturn, and naturally, that is a daunting ... Read more
by Tania De Kock Source: Rhino Africa You’ve binge-watched and rewatched all the movies you can find. Now what? Well, there’s nothing quite as thrilling as watching the best Africa wildlife ... Read more
These are extraordinary times, a return to business as usual looks improbable. The IMF is predicting that the ‘Great Lockdown’ will result in the worst recession since the Great Depression, ... Read more
Whether you’ve just decided to get serious about Instagram or you’ve been posting for a while but aren’t seeing many results for your brand, our guide will help.
Building an audience on YouTube may seem like a daunting task, but it’s not an impossible one. We believe there are three key things you can do to make your ... Read more
Thought Leadership with David Ryan & Grant Rapaport Over the past few days, a number of people have been asking us for our view, in addition to how we at Rhino ... Read more
The African Judges Awards in 2020 These awards are rare and are used to recognise businesses which achieve in multiple categories and have been recognised by different panels of judges. Africa has ... Read more
When the post-mortems begin to be done on the different ways the pandemic was handled in different countries we shall learn a great deal about what works and what doesn’t. ... Read more
Hotels have been attempting to mitigate lowering the rates and putting new measures in place with an aim to revive the hotel industry and contribute to revenue recovery amid the ... Read more
We have been forced to stop travelling, to repatriate our guests, do what we can for those that depend on us, and only then try to find the time, the ... Read more
The Global Travel & Tourism Resilience Council has partnered with World Travel Market to provide the travel industry with insights and thought leadership during this time of crisis and uncertainty.
The World Health Organisation is providing data on the spread of the virus; national governments are determining their response. Governments around the world have acted to advise against and then ... Read more
When it comes to your business, keeping teams motivated and customers engaged is crucial. We believe there are three key things to do to ensure morale is kept high: communication, ... Read more
As the current pandemic keeps escalating a lot of us have found ourselves working from home, and a bit wary of how we are going to adjust to this new ... Read more
Johannesburg, Tuesday, 17 March, 2020 – Over the past fews years, Africa Tourism Leadership Forum has become one of the continent’s leading main driver behind the call-to-action for increase on ... Read more
Coronavirus dominates the news, but one doesn’t have to look very far to see people making connections between the current emergency and sustainable tourism.
City Sightseeing South Africa, the company who operate the iconic Red Bus in Cape Town and Johannesburg, have expanded into the scenic Western Cape town of Hermanus.
I have explained why carbon offsetting is part of the problem, it is not part of the solution. Most carbon offsets do not deliver for the environment, but they do ... Read more
Last year, scientists and ‘Gin’preneurs, Dr Les Ansley and his wife Professor Paula Ansley, launched the world’s first elephant dung-based gin. Under the guidance of ‘gin master’ Roger Jorgenson they ... Read more
As the sustainable travel sector continues to grow, more and more travellers are seeking out holiday experiences that align with their own values on sustainability. What’s more, with statistics from ... Read more
Originally published at abeta.tur.br “A tropical country that’s beautiful by nature, and how beautiful!”, as a Brazilian song puts it! You must already know that Brazil is full of exuberant ... Read more
Early this July, the Jazz Night Express will take a trainload of passengers from Rotterdam to Berlin. Along the way passengers will be able to enjoy live jazz acts, spoken ... Read more
Low-cost carriers share of total seat capacity across Middle East increased from 14.9% in 2018 to 16.5% in 2019 Aviation to feature heavily in Arabian Travel Market programme, including ... Read more
WTM director takes part in BBC radio interviews to bust some of the myths about travelling now we’re in the Brexit transition period “The nation has celebrated and commiserated in ... Read more
Activities and experiences tie all generations together, but preferences disrupt broad-based offerings for a global market worth $183 billion up 35% over last 5 years Travellers from across the globe ... Read more
By Marta Poggi We live in the era of digital transformation in various economic sectors and it’s no different in tourism. The businesspeople and managers of tour companies deal on ... Read more
56 businesses and individuals working in tourism have joined Tourism Declares a Climate Emergency accepting that this “requires immediate and radical action by our governments, our industry and our business.” ... Read more
By Marta Poggi We live in the era of digital transformation in various economic sectors and it’s no different in tourism. The businesspeople and managers of tour companies deal on ... Read more